Sarah Brutton
Springfield,MO
Summary
Proven to enhance customer satisfaction and team efficiency, my time at Panera Bread honed my skills in safe food handling and team leadership. By fostering effective communication and prioritizing cleanliness, I contributed to a positive work environment and exceptional service standards, embodying reliability and a keen attention to detail.
Overview
3
3
years of professional experience
Work History
Front Desk Worker
Missouri State University Office of Admissions
08.2024 - Current
- Greeted students and families visiting campus and checked them in for campus tours.
- Wrote, addressed, and logged birthday cards to be sent to potential incoming students.
Team Lead
Panera Bread
06.2023 - Current
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Associate
Panera Bread
09.2021 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Education
Bachelor of Science - Hospitality Leadership
Missouri State University
Springfield, MO05-2027
Skills
- Customer Service
- Time Management
- Training and mentoring
- Cleaning and sanitation
- Fast and efficient service worker
- Safe Food Handling
- Reliable and punctual
- Attention to Detail Focus
Timeline
Front Desk Worker
Missouri State University Office of Admissions
08.2024 - Current
Team Lead
Panera Bread
06.2023 - Current
Associate
Panera Bread
09.2021 - 06.2023
Bachelor of Science - Hospitality Leadership
Missouri State University
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