SARAH BRUUN
Cumberland Gap,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High-performing Graduate Assistant with solid experience in providing academic and administrative support to faculty members and students. Skilled at conducting research, managing projects and assisting with course materials. Strong problem-solving skills and committed to staying current with best practices and trends in higher education.
Overview
9
9
years of professional experience
Work History
Compass Group Food Server Leader
Chartwells Food Service
08.2020 - Current
- Ensured seamless and high-quality customer experiences, resolving issues or complaints
- Proficiently processed various transactions using cash register.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Cultivated warm relationships with regular customers.
Resident Assistant
01.2021 - Current
- Assisted in supervising residents, responding to requests, complaints, and emergencies
- Submitted reports on infractions, violations, and safety issues, ensuring resident well-being.
- Responded to room transfers, incident reports, and maintenance requests
- Maintained clean, safe, and well-organized patient environment
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment
- Responded to student inquiries and concerns, offering support and guidance
- Solved grievances and complaints by collaborating with residents
- Mentored and coached students to foster positive relationships and encourage successful academic achievement
- Attended, participated, and contributed to monthly staff meetings addressing resident needs
Graduate Assistant
Leadership and Outreach
07.2022 - 05.2023
- Supported student leadership programs and outreach initiatives
- Assisted in development and implementation of leadership workshops and events.
- Provided comprehensive research assistance and support when designing and executing experiments.
- Contributed to research and data analysis within Student Leadership and Outreach landscape
Waitress/ Food Server
Champs
03.2016 - 08.2017
- Worked efficiently under time pressure, multitasking, and paying attention to details
- Took customer orders, explained menu items, and ensured satisfaction with the dining experience.
Volunteer
Nursing Home
09.2015 - 01.2017
- Provided assistance and maintained safe and clean environment for elderly residents, prioritizing their emotional well-being.
- Completed daily domestic tasks in shelters and group homes to assist people in need
- Coordinated and managed volunteer activities for community service projects
- Supported clients through development of new life skills, obtaining resources and transitioning back to society
Child Caregiver
Childcare
08.2014 - 01.2017
- Demonstrated efficiency in handling emergency situations and ensuring overall well-being of children
- Maintained regular routines for meals, hygiene, and established organized and structured environment.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Created and implemented diverse educational strategies to boost development.
Education
Master of Education - Mental Health Counseling
Lincoln Memorial University
Harrogate, TN07.2024
Bachelor of Science - Psychology
Lincoln Memorial University
Harrogate, TN05.2022
Associate of Arts - Psychology
Roane State Community College
Harriman, TN05.2020
Skills
- Verbal and Written Communication
- Leadership and Teamwork
- Campus Operations
- Student Engagement
- Educational Settings
- Group Assistance
- New Student Orientation
- Event Planning
- Presentation Development
- Student Records Management
- Grant Proposal Development
- Setting and Prioritization
- Statistical Analysis
- Research Skills
- Psychology Disciplines
- Microsoft Office (Word, Excel, PowerPoint)
Accomplishments
- Collaborated with team of Associate Dean of Students and Osteopathic Professor in the development of the University's first Alternative Spring Break .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
- AWARDS AND ACKNOWLEDGEMENTS , Phi Theta Kappa Academic Excellence Award Dr. Esther Pershing Muncy & Dr. Jean Hayter Muncy Award Dean's List Student Award
- Culturally Sensitive and Adaptive: Demonstrated adaptability through 16 years in Germany and 5 years in the United States, fostering cultural awareness and tolerance. Experience in Non-Profit Sector: Volunteered at child care facilities, lawyers' offices, and nursing homes, contributing to public service awareness and engaging with diverse populations. Customer Service Reviews: Maintained exceptional customer service ratings evaluated by secret shoppers at Compass Group company for 20 months.
Languages
German
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Graduate Assistant
Leadership and Outreach
07.2022 - 05.2023
Resident Assistant
01.2021 - Current
Compass Group Food Server Leader
Chartwells Food Service
08.2020 - Current
Waitress/ Food Server
Champs
03.2016 - 08.2017
Volunteer
Nursing Home
09.2015 - 01.2017
Child Caregiver
Childcare
08.2014 - 01.2017
Master of Education - Mental Health Counseling
Lincoln Memorial University
Bachelor of Science - Psychology
Lincoln Memorial University
Associate of Arts - Psychology
Roane State Community College
Similar Profiles
Wayne AllenWayne Allen
Cook at Chartwells Food ServiceCook at Chartwells Food Service
Emonee EvansEmonee Evans
Assistant Deli Manager at Chartwells Food ServiceAssistant Deli Manager at Chartwells Food Service
Jeshika ChaulagainJeshika Chaulagain
Student Supervisor at Chartwells Higher Education Dining ServiceStudent Supervisor at Chartwells Higher Education Dining Service