Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sarah Bryant

Richmond,VA

Summary

Accomplished Pharmacy Technician with a proven track record at CVS and Publix Pharmacy, enhancing pharmacy operations through expert medication dispensing and exceptional team collaboration. Skilled in Pharmacy Software Proficiency and Workflow Optimization, significantly improved patient satisfaction and reduced medication errors. Demonstrates a strong commitment to confidentiality and HIPAA, ensuring high-quality patient care and service efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix
04.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.

Pharmacy Technician

CVS Pharmacy
03.2022 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

Bachelor Of Business Science - Business Administration And Management

Virginia Commonwealth University
Richmond, VA

Advanced High School Diploma -

Cosby High School
Midlothian, VA
06.2021

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Medication Dispensing
  • Patient confidentiality
  • Pharmacy Ethics
  • HIPAA
  • Pharmacology knowledge
  • Pharmacy and customer records management
  • Drug Classification Knowledge
  • Drug Inventory Control
  • Drug safety
  • Pharmacy Software Proficiency
  • Interpreting and Processing Medication Orders
  • Pharmacy Law Compliance
  • Healthcare regulations
  • Medication labels
  • Medicare and Medicaid process
  • Advanced math skills
  • Manual and automated medication dispensing
  • Receiving incoming supplies
  • Customer Service
  • Data Entry
  • Prioritization and Organization
  • Prescription Filling and Labeling

Certification

Virginia Board of Pharmacy Technician license

Interests

Health

Fitness

Art

Business

Timeline

Pharmacy Technician

Publix
04.2023 - Current

Pharmacy Technician

CVS Pharmacy
03.2022 - 05.2023

Bachelor Of Business Science - Business Administration And Management

Virginia Commonwealth University

Advanced High School Diploma -

Cosby High School

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Sarah Bryant