Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, and documenting observations. Compassionate approach to dealing with those under distress.
Overview
2
2
years of professional experience
Work History
Master Barista
Target
Ankeny
09.2024 - Current
Maintained cleanliness and organization of the coffee shop environment.
Assisted customers with menu selections and special requests.
Operated espresso machines and other coffee equipment efficiently.
Restocked supplies and managed inventory levels regularly.
Collaborated with team members to ensure smooth service flow.
Adhered to health and safety standards in food preparation areas.
Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
Concessions and Front Desk Attendant
NDSAC
Harlan
04.2024 - 08.2024
Greeted and registered guests upon arrival, ensuring a welcoming atmosphere.
Managed phone inquiries, directing calls to appropriate departments efficiently.
Maintained front desk area, ensuring cleanliness and organization throughout shifts.
Provided excellent customer service to ensure guest satisfaction.
Handled payment processing and provided customers with receipts and proper bills and change.
Maintained important files, running reports, and delivering updates on occupancy and revenue.
Performed administrative tasks such as filing paperwork or data entry into computer systems.
Nursing Assistant
Elm Crest Retirement Community
Harlan
07.2023 - 03.2024
Assisted residents with daily living activities and personal hygiene tasks.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Maintained cleanliness and order in resident rooms and common areas.
Provided companionship and emotional support to residents during daily interactions.
Participated in team meetings to discuss resident care plans and needs.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.