Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Buchart

Chesapeake,VA

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

5
5
years of professional experience

Work History

Assistant

CrossCountry Mortgage
04.2023 - Current
  • Helped my superior in completing various work related and personal related tasks
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Updated database of contacts and resources for company-wide distribution.
  • Worked with underwriters to fix application problems and resolve issues.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Participated in industry events and conferences to build relationships.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Contributed to monthly team meetings.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Mortgage Banker Assistant

Atlantic Bay Mortgage Group
11.2019 - 04.2023
  • Helped my superior in completing various work related and personal related tasks
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Updated database of contacts and resources for company-wide distribution.
  • Worked with underwriters to fix application problems and resolve issues.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Participated in industry events and conferences to build relationships.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Contributed to monthly team meetings.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Receptionist

Atlantic Bay Mortgage Group
09.2018 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Education

No Degree - Phlebotomy

Norfolk State University
Norfolk, VA
06.2017

High School Diploma -

Oscar Smith High School
Chesapeake, VA
06.2005

Skills

  • Organization Skills
  • Spreadsheet Tracking
  • Schedule Management
  • Microsoft Office
  • Verbal and Written Communication
  • Telephone Skills

Timeline

Assistant

CrossCountry Mortgage
04.2023 - Current

Mortgage Banker Assistant

Atlantic Bay Mortgage Group
11.2019 - 04.2023

Receptionist

Atlantic Bay Mortgage Group
09.2018 - 11.2019

No Degree - Phlebotomy

Norfolk State University

High School Diploma -

Oscar Smith High School
Sarah Buchart