Sarah Burman
Dallas
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Cotopaxi
09.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Store Manager
Stance
05.2022 - Current
- Schedule 5 to 15 employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Dual Store Manager
Pressed Juicery
08.2021 - 07.2022
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Dual Store Manager
The Face Haus
12.2020 - 07.2021
- Managed expenses and controlled costs through proper salon budget development and monitoring.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
Store Manager
Amour Vert
05.2019 - 08.2020
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Education
Associate of Arts - Marketing For Fashion
DCCCD
Online12.2025
Certified - Esthetics
Ogle School Hair Skin Nails
Arlington, TX02.2015
Skills
- Financial Management
- Staff Training
- Inventory Management
- Google Docs
- Team leadership and coaching
- Relationship building and management
- Training and mentoring
- Product and service sales
- Merchandise planning
- Merchandise presentation
- KPI Tracking
Certification
- Food Safety Certified, ServeSafe
- Licensed Esthetician
- Microsoft Certified
Timeline
Store Manager
Cotopaxi
09.2023 - Current
Store Manager
Stance
05.2022 - Current
Dual Store Manager
Pressed Juicery
08.2021 - 07.2022
Dual Store Manager
The Face Haus
12.2020 - 07.2021
Store Manager
Amour Vert
05.2019 - 08.2020
Associate of Arts - Marketing For Fashion
DCCCD
Certified - Esthetics
Ogle School Hair Skin Nails
- Food Safety Certified, ServeSafe
- Licensed Esthetician
- Microsoft Certified
Similar Profiles
Joanna FlugJoanna Flug
SR. CONTENT AND PARTNERSHIPS BRAND MANAGER at COTOPAXISR. CONTENT AND PARTNERSHIPS BRAND MANAGER at COTOPAXI
Richard MaurerRichard Maurer
Store Manager/Multi Unit Manager at CotopaxiStore Manager/Multi Unit Manager at Cotopaxi
Clay Griffin-DerrClay Griffin-Derr
Retail Sales Associate at CotopaxiRetail Sales Associate at Cotopaxi