Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Buslewicz

Sicklerville,United States

Summary

Seasoned customer service professional with over 12 years of experience dedicated to providing highest quality service and making customers feel welcome. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

9
9
years of professional experience

Work History

Real Estate Agent

Keller Williams
04.2022 - Current
  • Communicate with clients to understand property needs and preferences.
  • Leverage market knowledge and analysis to provide guidance and advise clients on market conditions and property value for informed decision-making.
  • Generate leads for sales and rental properties through open houses and referrals.
  • Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Establish positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Maintain connections with clients to encourage repeat business and referrals.

Barback/Support Staff

Grace And Proper
04.2023 - Current
  • Coordinate with bartenders to maintain smooth operation of bar area and facilitate efficient service.
  • Establish rapport with customers by providing friendly and attentive service.
  • Restock glassware, clean tables and organize supplies to meet demanding periods throughout shift.
  • Deliver food to customers at bar and tables.
  • Transport dirty utensils, dishes, and trays to kitchen to help the team maintain fresh and clean customer areas.
  • Monitor customers to quickly spot leaving guests and clear tables for future patrons.

Front Desk Receptionist

Baratta Dermatology
04.2021 - 12.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Scheduled, coordinated and confirmed appointments.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Leasing Agent

Continental Properties
08.2020 - 02.2021
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.

Health and Wellness Coach

Noom
02.2019 - 08.2020
  • Built strong relationships with members to promote health, wellness and available services.
  • Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
  • Developed SMART goals with clients based on individual health concerns and advised on diet and exercise plans.
  • Monitored, tracked and reported on individual progress with wellness plans.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.

Sales Manager

The North Face
10.2016 - 03.2018
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Server/Bartender

TJ's On Cedar
03.2015 - 03.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Science - Public Health

University of Saint Joseph
West Hartford, CT
05.2015

Skills

  • Microsoft Office
  • Google Workspace
  • CRM Software
  • Creativity

Timeline

Barback/Support Staff

Grace And Proper
04.2023 - Current

Real Estate Agent

Keller Williams
04.2022 - Current

Front Desk Receptionist

Baratta Dermatology
04.2021 - 12.2021

Leasing Agent

Continental Properties
08.2020 - 02.2021

Health and Wellness Coach

Noom
02.2019 - 08.2020

Sales Manager

The North Face
10.2016 - 03.2018

Server/Bartender

TJ's On Cedar
03.2015 - 03.2018

Bachelor of Science - Public Health

University of Saint Joseph

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Sarah Buslewicz