Sarah Byers
Lacey,WA
Summary
Experienced Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
8
8
years of professional experience
Work History
Community Manager
Thrive Communities
05.2022 - Current
- Developed and implemented strategies to increase community engagement.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Completed the lease up for a 96-unit property as a Leasing Consultant and was promoted to Community Manager in under one year.
- Complete weekly reports every Monday with property information and updates.
- Collaborate with my team to make sure all their needs are being met to create a successful work environment.
Multi-Site Leasing Consultant
Dobler Management
12.2021 - 05.2022
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Managing incoming leads for prospective residents on two sites totaling over 400 units.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Updated resident data into property management software system daily.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
Lead Server
Olive Garden
03.2017 - 12.2021
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Performed cashier duties such as taking payments from customers and making change accurately.
- Verified accuracy of bills before presenting them to customers.
- Cross trained in all restaurant operations (Catering Specialist, Management, To-Go, Host) to ensureproper coverage and maximize restaurant profit
Education
High School Diploma -
Gov. John R Rogers High School
07-2013
Skills
- Payment management
- Financial budgeting and reporting
- Community marketing
- Daily operations oversight
- Leasing and sales
- Apartment inspections
- Conflict handling
- Proficient in Yardi
- Employee Performance Management
- Property Management
- Community Engagement
- Knowledgeable in Excel, Yardi and Entrata
- Income and expense management
- Property tours and inspections
Accomplishments
Recently accepted into the Kari Anderson Emerging Leaders Program of 2025 through The Washington Multi Family Housing Association.
Timeline
Community Manager
Thrive Communities
05.2022 - Current
Multi-Site Leasing Consultant
Dobler Management
12.2021 - 05.2022
Lead Server
Olive Garden
03.2017 - 12.2021
High School Diploma -
Gov. John R Rogers High School
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