SARAH CAIN
Yukon,OK
Summary
Results-driven with over 5 years of experience in driving revenue growth and cultivating executive-level relationships within $15M+ client portfolios. Demonstrated expertise in strategic account management, business development, and delivering complex solutions tailored for enterprise and mid-market clients. Proven track record of identifying expansion opportunities, leading cross-functional teams, and executing comprehensive multi-year account strategies that foster long-term profitability and enhance client retention. Committed to leveraging insights and innovative approaches to maximize client success and drive organizational growth.
Overview
6
6
years of professional experience
Work History
Client Manager, BI Practice
InterWorks
01.2025 - Current
- Manage high-value enterprise and mid-market accounts across Southwest region, driving strategic partnerships and long-term revenue growth in Business Intelligence practice.
- Serve as primary strategic advisor to executive stakeholders, identifying expansion opportunities and developing customized solutions aligned with business objectives.
- Frequently travels onsite to sit shoulder-to-shoulder with clients, build trust, and understand their business beyond the slide deck. These in-person visits create space for candid strategy conversations, align stakeholders around priorities, and surface new opportunities where data and technology services can better support clients’ long-term goals.
- Provide results of 25%+ YoY growth in anchor accounts.
- Cultivate executive relationships through quarterly business reviews and proactive communication to ensure exceptional client success.
- Leverage Salesforce.com for comprehensive account planning, opportunity identification, and pipeline management.
- Lead cross-functional collaboration to deliver seamless project execution and achieve client KPIs.
Inside Account Manager III
Dell Technologies
02.2024 - 01.2025
- Managed portfolio of enterprise and mid-market accounts, executing account strategies to drive revenue growth and client retention.
- Conducted quarterly business reviews and developed business cases with ROI analyses to support contract renewals and expansion opportunities.
- Identified upsell and cross-sell opportunities through deep needs analysis and translated technical solutions into measurable business value.
- Led internal collaboration across sales, solution engineering, and support to ensure project milestones and KPI achievement.
- Led initiatives to streamline communication between departments, improving operational efficiency.
VMware Inside Product Specialist III
Dell Technologies
05.2022 - 02.2024
- Managed enterprise accounts for VMware portfolio, executing strategic sales campaigns and consistently meeting aggressive quota goals.
- Collaborated cross-functionally to deliver value-driven solutions and drive account expansion.
- Exceeded large target goals of 10+ million in revenue. Working with accounts like ByteDance (TikTok) & Yeti.
- Developed product training materials to enhance team knowledge and customer engagement.
- Mentored junior staff on product specifications, enabling improved performance and confidence in client interactions.
- Led product training sessions for sales teams, enhancing product knowledge and increasing customer satisfaction.
Channel Account Manager (I-II)
Dell Technologies
08.2019 - 05.2022
- Developed and executed territory plans for enterprise partners and complex multi-site operations, exceeding sales targets and activity metrics.
- Managed $5M+ account portfolios through strategic planning and executive engagement.
- Deployed internal capabilities and channel partnerships to increase revenue and expand market presence.
- Developed strategic account plans to align with business objectives and maximize revenue opportunities.
Education
General Science -
Rose State College
Oklahoma City, OKSkills
- Enterprise Account Management
- Strategic Account Planning
- Revenue Growth & Profitability Management
- Executive Relationship Management
- Upsell & Cross-Sell Strategy
- Business Case & ROI Analysis
- Sales Pipeline Management- Salesforce CRM
- Executive Stakeholder Management
- Data-Driven Decision Making
- Cross-Functional Team Leadership
Timeline
Client Manager, BI Practice
InterWorks
01.2025 - Current
Inside Account Manager III
Dell Technologies
02.2024 - 01.2025
VMware Inside Product Specialist III
Dell Technologies
05.2022 - 02.2024
Channel Account Manager (I-II)
Dell Technologies
08.2019 - 05.2022
General Science -
Rose State College