Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Camino

Haines City,FL

Summary

Administrative Professional with over 20 years of experience in customer service and administrative roles, showcasing strong leadership and conflict resolution skills. Proficient in bilingual communication (Spanish & English)

Overview

23
23
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

My Eye Dr.
01.2024 - Current
  • Coordinate scheduling patient appointments and ensure insurance authorizations are accurate
  • Help Doctors with referrals for patients to specialists according to care needed, insurance plan and urgency.
  • Manage patient records accurately, ensuring compliance with healthcare regulations.
  • Facilitate communication between patients and healthcare providers by translating for patients about their eye care in Spanish.
  • High call volume, check in patients and assure insurance and benefits are correctly done.

Secretary/Administrative Assistant/Dispatch

Air Commanders LLC
10.2021 - 05.2023
  • Scheduled client visits and coordinated according to mileage and distance, optimizing productivity. In charge of dispatcher hours and end of day dismissals.
  • High call volume office offering various HVAC services including repairs, new units and annual cleanings.
  • Resolved scheduling conflicts, ensuring smooth operations.

Green Room Attendant

Hard Rock International
05.2014 - 10.2015
  • Assisted artists with backstage needs, enhancing their experience and efficiency.
  • Coordinated logistics for events, ensuring smooth operations and timely execution.
  • Managed inventory of green room supplies, maintaining optimal stock levels.
  • Facilitated communication between artists and event staff, improving collaboration.
  • Resolved last-minute issues, minimizing disruptions and maintaining event flow.

Server/Green Room Attendant

Hard Rock Café
02.2008 - 06.2013
  • Provided exceptional service in a high-volume environment, enhancing guest satisfaction.
  • Managed VIP areas, ensuring seamless operations and personalized experiences.
  • Collaborated with team to improve service efficiency, reducing wait times significantly.
  • Trained new staff, fostering a supportive and knowledgeable team environment.
  • Resolved guest issues promptly, maintaining a positive reputation and customer loyalty.

Floor Supervisor/Key Holder

Lucky Brand
04.2006 - 03.2008
  • Managed team operations, boosting sales and customer satisfaction.
  • Trained staff, enhancing service quality and reducing errors.
  • Oversaw inventory, ensuring optimal stock levels and minimizing waste.

Floor Supervisor

Van Heusen
08.2002 - 02.2006
  • Managed team operations, boosting sales and customer satisfaction.
  • Trained staff, enhancing service quality and reducing errors.
  • Oversaw inventory, ensuring optimal stock levels and minimizing waste.

Education

Cosmetology -

Ridge Technical Center
Winter Haven, FL
08.2006

High School Diploma - undefined

Gateway High School
Kissimmee, FL
05.2003

Skills

  • Medical Reception, Bilingual, Communication, Computer Literacy, Retail Management, Leadership, Time Management, Documentation, Cash Handling, Inventory Management, POS Systems, Event Planning, Food Service, Bartending, Technical Support, Customer Engagement, Multitasking, Organization

Certification

  • Certified & State Licensed Tattoo, 2017
  • Permanent Makeup

Languages

English
Spanish

Timeline

Patient Care Coordinator

My Eye Dr.
01.2024 - Current

Secretary/Administrative Assistant/Dispatch

Air Commanders LLC
10.2021 - 05.2023

Green Room Attendant

Hard Rock International
05.2014 - 10.2015

Server/Green Room Attendant

Hard Rock Café
02.2008 - 06.2013

Floor Supervisor/Key Holder

Lucky Brand
04.2006 - 03.2008

Floor Supervisor

Van Heusen
08.2002 - 02.2006

High School Diploma - undefined

Gateway High School

Cosmetology -

Ridge Technical Center