Sarah Campbell

• Provided stellar customer service experiences at the front desk reception area
• Collected deposits, fees, and payments.
• Developed strong working relationships with team members, fostering a positive work environment.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Greeted guests at check in, and check out desks. Engaged in pleasant conversations while managing check-in/out process.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Paid attention to detail while completing assignments.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Replenished materials and supplies as needed to maintain production.
• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Collaborated with team members to optimize production processes and improve overall performance.
• Enhanced quality control by meticulously inspecting and documenting parts for defects.
• Multi-tasking 2 or more machines at a time.

• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Managed 20 to 30 high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Maintained strict confidentiality of sensitive information, upholding privacy standards.
• Verified insurance & patient information.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
• Answered multi-line phone system and responded to 30 plus inquiries and transfer calls to correct departments.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Upheld the highest standards of professional integrity by maintaining confidentiality and adhering to all relevant healthcare regulations and policies.
• Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
• Verified patient insurance eligibility and entered patient information into system.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.

• Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
• Examined orders to confirm accuracy, completeness and adherence to customer requirements.
• Processed customer orders in line with established policies and procedures.
• Handled high-volume periods with ease, maintaining consistent performance under pressure.
• Generated invoices and shipping labels to properly bill and ship customer orders.
• Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
• Operated pallet jacks, order pickers and other equipment regularly.
• Picked & packed orders
• Consolidated orders that were missing product.
• Received product off of trucks & added them to the warehouse inventory.