Sarah Campbell
Bishop,CA
Summary
Committed and reliable team member with a strong work ethic who is ready to learn and contribute to team success. Punctual and highly adaptable with a motivation to thrive in both individual and team-oriented settings.
Overview
22
22
years of professional experience
Work History
Preloader
United Parcel Service, UPS
Bishop, CA
01.2022 - Current
- Loaded and unloaded materials by hand or with equipment to help team meet work demands.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Assisted other sorters by loading trucks with assigned packages for multiple routes.
- Scanned packages to verify proper shipping information.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Assisted in setup and operation of mobile scanners to facilitate USPS Surepost package delivery as required by company policy
Owner/Managing Partner
Outcast Metalworks
Bishop, CA
10.2020 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship to drive on-time completion of deliverables.
- Negotiated with vendors to gain optimal pricing on products resulting in increases in profit margin.
- Performed fabrication of goods and implemented quality control procedures to ensure customer satisfaction.
Hostess
Yamatani Sushi Bar & Restaurant
Bishop, CA
08.2018 - 03.2020
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Receptionist
Alpine Counseling Center
Bishop, CA
11.2014 - 08.2018
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
Emergency Medical Technician
YamataniSymons Emergency Specialties
Bishop, CA
06.2013 - 02.2014
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Documented calls in reports detailing incident type and course of treatment.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Assessed emergency situations and prioritized medical care for patients.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Observed and assessed incident scenes upon arrival to determine level of safety for first responders.
- Performed airport transfers of patients and flight crews.
Bank Teller
Union Bank
Bishop, CA
06.2011 - 08.2012
- Reconciled cash and checks against computer records at end of shift.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Assisted customers with bank operations, opening accounts, accessing safe deposit boxes and ATM operations.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Adhered to financial services security and audit procedures.
Assistant Customer Service Manager
Eastern Sierra Community Bank
Bishop, CA
01.2004 - 02.2009
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Interviewed, trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Trained new employees on company policies, procedures and regulatory training.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
- Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored documentation procedures to maintain consistent policies and current records.
- Performed monthly branch cash, Teller drawer, ATM and general ledger audits.
- Stocked on-site ATM machines and prepared cash shipments for transfer by armored courier.
Education
High School Diploma -
Bishop Union High School
Bishop, CA06.1999
Skills
- Flexible
- Reliable and trustworthy
- Strong problem resolution skills
- Efficiency in MS Office, Quickbooks
- Report writing and documentation
- Working collaboratively
- Quality assurance controls
- Customer relations
Timeline
Preloader
United Parcel Service, UPS
01.2022 - Current
Owner/Managing Partner
Outcast Metalworks
10.2020 - Current
Hostess
Yamatani Sushi Bar & Restaurant
08.2018 - 03.2020
Receptionist
Alpine Counseling Center
11.2014 - 08.2018
Emergency Medical Technician
YamataniSymons Emergency Specialties
06.2013 - 02.2014
Bank Teller
Union Bank
06.2011 - 08.2012
Assistant Customer Service Manager
Eastern Sierra Community Bank
01.2004 - 02.2009
High School Diploma -
Bishop Union High School