SARAH CAMPOS
Benton
Summary
Dynamic, results-oriented professional with a proven track record in relationship building and time management within fast-paced public service environments while delivering exceptional service. Passionate about enhancing customer satisfaction and cultivating long-term loyalty through attentive and responsive interactions. Committed to driving positive outcomes and creating memorable experiences for clients.
Overview
20
20
years of professional experience
Work History
Spark
Walmart Delivery
10.2025 - Current
- An independent contractor who picks up and delivers orders from Walmart to customers' homes.
Server
Texas Roadhouse Restaurant
06.2025 - 10.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Trained new servers on restaurant protocols and menu items to enhance team performance.
- Implemented suggestions for workflow improvements, enhancing overall dining experience.
Crew Leader
Mighty Crab
07.2023 - 06.2025
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Supervised daily operations, ensuring team adherence to food safety and quality standards.
Server
Burgers & More
12.2014 - 11.2022
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed multiple tables efficiently during peak hours, optimizing workflow and enhancing guest experience.
- Maintained cleanliness and organization of dining area, following health and safety guidelines consistently.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and maintaining positive relationships.
Server
Cajun Boilers
09.2012 - 12.2014
- Trained new staff on menu offerings, service techniques, and operational procedures.
- Collaborated with kitchen staff to ensure seamless communication regarding special requests and modifications.
- Implemented suggestions for improving service speed, contributing to overall customer satisfaction.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Server
Red Lobster Restaurant
01.2006 - 09.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Some College (No Degree) -
Henderson State University
Arkadelphia, ARAssociate of Arts -
Southeast Arkansas Community College
Pine Bluff, Arkansas05.2011
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White Hall High School
01.2006
Skills
- Supervised team members and oversaw effective and efficient completion of job duties
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols
- Coordinated team schedules, optimizing staff coverage during peak hours for improved service delivery
- Customer service and support
- Team collaboration and effective communication
- Attention to detail and adaptability
- Professionalism and strong work ethic
- Implemented inventory management practices, reducing waste and maintaining stock levels effectively
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty
- Analyzed operational processes, identifying areas for improvement and implementing best practices
- Fostered a positive team environment, promoting collaboration and morale among crew members
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports
Timeline
Spark
Walmart Delivery
10.2025 - Current
Server
Texas Roadhouse Restaurant
06.2025 - 10.2025
Crew Leader
Mighty Crab
07.2023 - 06.2025
Server
Burgers & More
12.2014 - 11.2022
Server
Cajun Boilers
09.2012 - 12.2014
Server
Red Lobster Restaurant
01.2006 - 09.2012
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White Hall High School
Some College (No Degree) -
Henderson State University
Associate of Arts -
Southeast Arkansas Community College