Sarah CARSON
Butler,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Auto Technician/Cap 2
Walmart
Murphysboro
01.2017 - 09.2017
- Examined vehicle and discussed with customers the nature of repairs needed
- Raised vehicle on hydraulic jack to gain access to underside of vehicle
- Repaired or replaced parts such as tires and oil changes, replaced wiper blades, head and tail lights, and batteries using mechanic's handtools
- Inventoried, stored, priced and restocked merchandise displays in retail store
- Received, opened and unpacked cartons and crates of merchandise.
Personal Care Attendant
Orton's In-home Care
Lisbon
09.2013 - 12.2016
- Performed housekeeping duties, such as cooking, cleaning, washing clothes and dishes
- Planned, shopped for, and prepared meals, including special diets
- Instructed and advised clients on issues such as household cleanliness, and hygiene
- Cared for individuals during periods of incapacitation, family disruption and convalescence, providing companionship, personal care and help in adjusting to new lifestyles
- Transported clients to locations outside the home, such as to physicians' offices.
Owner Operator
Lombard Motor Sports
Villa Park
09.2011 - 07.2013
- Managed front counter which included answering phones, opening and closing the business
- Maintained high standards of customer service during high volume, fast paced operations
- Handled currency and credit transactions quickly and accurately
- Repaired, replaced and adjusted brakes and brake pads
- Conducted routine and scheduled maintenance services such as oil changes, and tune-ups.
Manager
Culvers Franchising System
Morris, Illinois
08.2002 - 07.2011
- Ensured compliance with all local health regulations related to food safety.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Conducted regular performance reviews with staff members providing constructive feedback.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Scheduled shifts for staff members based on weekly forecasts.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Coordinated with suppliers regarding delivery schedules and pricing issues.
Massage Therapist
Anew Chiropractic
Joliet, Illinois
02.2008 - 07.2011
- Evaluated and treated a wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritic, and multiple sclerosis
- Administered messages and traction to relieve pain to improve comfort level and decrease or prevent deformity or crippling
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatment
- Demonstrated clear written and oral communication skills when working with health care professionals and co-workers.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
Education
Associate of Applied Science in Massage Therapy -
Northwestern Business College
05.2008
Skills
- Replacing Parts
- Issue Resolution
- Vehicle Inspection
- Reflective Listening
- Strong Manual Dexterity
- Understanding of Body Signals
- Customer Consultation
- Relationship Building and Management
- Complaint Resolution
- Shift Management
- Customer Engagement
- Schedule Coordination
- Performance Improvement
- Adaptable
- Labor and Food Cost Control
Timeline
Auto Technician/Cap 2
Walmart
01.2017 - 09.2017
Personal Care Attendant
Orton's In-home Care
09.2013 - 12.2016
Owner Operator
Lombard Motor Sports
09.2011 - 07.2013
Massage Therapist
Anew Chiropractic
02.2008 - 07.2011
Manager
Culvers Franchising System
08.2002 - 07.2011
Associate of Applied Science in Massage Therapy -
Northwestern Business College
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