Sarah Carvalho
Lincoln,NE
Summary
Proven Manager at La Carreta Restaurant, adept in problem-solving and time management, significantly enhanced customer satisfaction. Skilled in patient care and multitasking, with a respectful and compassionate approach. Demonstrated ability to improve team efficiency and provide bilingual support, ensuring high-quality service delivery across roles. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
The Key
06.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Front End Associate
Walmart
08.2022 - 07.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Improved team morale and efficiency with regular communication and feedback sessions.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Manager
La Carreta Restaurant
05.2021 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Elevated customer service quality by offering real-time bilingual support for inquiries, complaints, and resolutions.
Education
Associate of Science - Nursing Practice
Southeast Community College
Lincoln, Nebraska, NE05.2026
High School Diploma -
Seward High School
Seward, NE05.2022
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Patient Care
- Multitasking and Organization
- Flexible Schedule
- HIPAA Compliance
- Hoyer Lifting Equipment
- Autism support
Certification
Certified Nursing Assistant (CNA) - Southeast Community College.
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Caregiver
The Key
06.2024 - Current
Front End Associate
Walmart
08.2022 - 07.2024
Manager
La Carreta Restaurant
05.2021 - 08.2023
Certified Nursing Assistant (CNA) - Southeast Community College.
Associate of Science - Nursing Practice
Southeast Community College
High School Diploma -
Seward High School
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