Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Castilleja

San Antonio,TX

Summary

• Customer service skills: proven track record of keeping customers happy

• Management skills: assisting training to numerous cashiers, ensuring attention and comprehensive understanding of company methodology and practices.

• Communication skills: excellent verbal and written skills, personable and friendly Reliable Personal Assistant with a track record of initiative and accuracy. Highly organized and consistently anticipates the needs of clients. Skilled multitasker proficient in Microsoft and correspondence management.

Overview

11
11
years of professional experience

Work History

Personal Assistant

TaskUs
11.2021 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements, and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained the entire family's schedule and organized events

Personnel/ Support Manager

Wal-Mart
09.2014 - 09.2020

Overlook scheduling, hiring, firing, and training  for 70+ associates as well as assisting upper management with store standards.

Customer Service Manager

Wal-Mart
06.2014 - 09.2014

Managing and maintaining front end operations  ensure all of the customers needs.

Cashier

Wal-Mart
03.2014 - 06.2014

• Processing payments 

• Ringing up sales on computerized cash registers.

• Answer questions about merchandise, store policies, and ongoing promotions.

• Ensure customers are checked out in a  and friendly manor.

Assistant Manager

McDonald’s
01.2013 - 03.2014

•Achieve sales growth and maintain company standards of excellence for my assigned shift

 • Manage the flow of food service activity.

• Assigning  tasks

• Overseeing cash control 

• Focus on providing the highest quality food with the best customer service possible.

Cashier

McDonald's
10.2012 - 01.2013

• Greeting customers as well as taking orders, collecting payments.

• Recommend  products, promoting special deals to save money for the customer .

• Cash handling procedures and making sure customers change was accurate. •Arranging food items on trays, adding napkins and condiments in a neat and presentable manor.

•cleaning the premises during down time.

Education

GED -

Earl Warren High School
San Antonio, TX
2012

Skills

  • Team leadership, strong multi-tasking, Excellent customer service skills, Decision-making skills, Goal oriented, Strong analytic skills
  • Dependable and Responsible
  • Organization and Time Management

Timeline

Personal Assistant

TaskUs
11.2021 - Current

Personnel/ Support Manager

Wal-Mart
09.2014 - 09.2020

Customer Service Manager

Wal-Mart
06.2014 - 09.2014

Cashier

Wal-Mart
03.2014 - 06.2014

Assistant Manager

McDonald’s
01.2013 - 03.2014

Cashier

McDonald's
10.2012 - 01.2013

GED -

Earl Warren High School
Sarah Castilleja