Associate of Science - Neuroscience
Palm Beach State College
Palm Beach Gardens, FL06-2027
Sarah Castranovo
Jupiter,FL
Education
High School Diploma -
J.P. Taravella High School
Coral Springs, FL06-2025
Skills
- Professionalism and courtesy
- Teamwork orientation
- Organization skills
- Time management
- Data entry
- Customer and client relations
- Bookkeeping
- Telephone skills
- Tech-Savvy
- Customer care
- Sales strategy development
Summary
Dynamic and customer-focused professional with experience at Paragon Theaters, excelling in team collaboration and sales strategy development. Proven ability to enhance customer satisfaction through efficient service and professionalism. Skilled in data entry and organization, consistently maintaining high standards in fast-paced environments while training staff to ensure exceptional service delivery.
Developed exceptional customer service and cash handling skills in high-paced, customer-focused environment. Demonstrates effective problem-solving abilities and efficient task management. Ready to transition into new field by leveraging these transferrable skills for impactful contributions.
A friendly and reliable with strong work ethic. Possesses basic food handling knowledge and cash handling abilities, ensuring efficient and accurate service. Committed to creating positive experience for patrons through attentive service and welcoming attitude.
Work History
Movie Theater Concession Worker
Paragon Theaters
Coral Springs, FL
06.2025 - Current
- Managed concession stand operations, ensuring efficient service during peak hours.
- Trained new staff on food safety protocols and customer service standards.
- Maintained cleanliness and organization of concession area to enhance customer experience.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Collaborated with team members to streamline workflow and improve service speed.
- Resolved customer concerns promptly, enhancing overall satisfaction and loyalty.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Delivered kitchen items to customers' seats.
- Worked in the kitchen safely, and with effectiveness.
- Skilled in increasing sales and consultative selling.
- Worked well in a team setting, providing support and guidance.
Bakery Clerk
Doris Italian Market & Bakery
Coral Springs, FL
10.2024 - 07.2025
- Assisted customers with product selection and inquiries, enhancing overall customer experience.
- Operated cash register, processed transactions efficiently, and managed customer payments.
- Maintained cleanliness and organization of bakery displays to ensure appealing presentation.
- Prepared baked goods according to recipes, ensuring quality and consistency in flavor and appearance.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Operated large, advanced timing orders for customized cakes, and other baked goods.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
- Help with the increase in sales during busy seasons.
Florist Assistant
Oma's Garden Flower Shop
Coral Springs, FL
04.2023 - 05.2025
- Maintained inventory levels of flowers and supplies, ensuring timely availability for orders.
- Educated customers on flower care techniques, fostering long-term relationships and repeat business.
- Prepared and processed customer orders, providing exceptional service and product recommendations.
- Collaborated with team members to streamline workflow during peak business hours, improving efficiency.
- Developed seasonal promotional displays to attract customers and enhance store visibility within the community.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Provided customers with courteous, knowledgeable, and efficient service.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Helped manage inventory and supply orders, ensuring optimal stock levels for efficient business operations.
Certification
CDA certification