Sarah Castro
Tracy,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
27
27
years of professional experience
Work History
Store Manager
Big 5 Sporting Goods
Tracy, CA
08.1999 - Current
- Managed sporting goods store operations and daily retail floor execution.
- Directed merchandising, signage, and product presentation across sales areas.
- Supervised associates, coaching customer service and sales standards.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory, receiving, and stockroom organization for Big 5 Sporting Goods.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Scheduled shifts and balanced labor coverage for store traffic.
- Recruited, trained and supervised new employees.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Calla High School
Manteca, CASkills
- Inventory management
- Inventory oversight
- Retail merchandising
- POS systems
- Cash handling
- Staff scheduling
- Payroll management
- Employee training
- Team supervision
- Team leadership
- Marketing and promotions
Timeline
Store Manager
Big 5 Sporting Goods
08.1999 - Current
Calla High School