Sarah Cavarra
Chief Clinical Architect
Harpswell,ME
Summary
Unique skill set with extensive clinical, managerial, operational and project management experience as well as strong interpersonal, customer service and communication skills. Ability to multi-task and work with multiple disciplines and departments to take a project from initiation to completion as well as the ability to creatively approach challenges along the way. Strong managerial skills, and enjoy working with staff at all levels to develop their skillsets and help them grow in their chosen career paths. Experience with multiple reporting and computer systems, strong AMR/EMR skills with several systems, but with an emphasis in the Athenahealth EMR platform. Operational experience across hospital and ambulatory settings, and across both the clinical, financial and revenue cycle Significant experience with physician engagement, change management and workflow redesign Broad clinical experience from working as an RN in a variety of clinical settings, including inpatient and ambulatory facilities.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Chief Clinical Architect
Wildflower Health
San Francisco, CA
02.2022 - Current
- Served as primary client contact for client IT, clinical, operations and marketing leads at several large Health Plan, Health System and OB ACO clients to scope, design and implement data integrations and clinical workflows to support Wildflower Program.
- Collaborated with internal product, content, configuration and Human Services teams to determine program design to meet client needs and support internal program success
- Supported sales team throughout sales scoping process around specific client requests and program design options. Served as IT integration and clinical SME during sales conversations as needed. Assisted with SOW completion.
- Developed client specific implementation blueprints to guide specific product and configuration requests, implementation activities and Human Services program support.
- Collected client feedback and lessons learned and provided input on ongoing internal product design and program improvement roadmap.
Senior Director
Optum/ Advisory Board
Washington D.C
01.2014 - 01.2022
- Responsible for executive oversight across multiple Revenue Cycle projects, including front end, mid cycle and backend
- Executive for multiple revenue cycle and organizational transformation projects for several large health systems
- Built and developed strong working and trusted advisor relationships with multiple members of the client executive team, and worked together with client on strategic planning and organizational goals
- Led and managed multiple work teams across the full revenue cycle continuum to deliver high quality results with millions in financial impact for the health systems
- Worked with client leaders and internal sales teams to identify and pursue additional work with large key members
- Responsible for executive oversight across multiple Optum projects, including EMR implementation, optimization and medical group development and structure
- Project Lead for 9 member implementation and optimization team for large academic medicine hospital system for transition to Athenahealth EMR
- Partnered closely with PSO VP and administration team to standardize, optimize and implement clinical and billing systems across 4 community hospitals
- Project Lead for 13 member implementation and optimization team for athenahealth for national 7,000+ physician hospital system
- Acted as interim national Director of Clinical Content & Optimization
- Assisted in developing and implementing national optimization, clinical governance and support teams and structure
- Assisted in developing National Clinical Standards
- Part of Implementation and optimization team for 100+ physician group with seven specialties
- Project Lead for 20 physician orthopedic and PT group Athenahealth EMR implementation which included highly customized content build
- Served as part of the internal leadership team responsible for internal staff development programs, staff retention, program and product offerings, client ready deliverables and deliverable suites, external vendor management and business growth and development.
AMR Project Manager
Community Health Systems, CHS
Nashville, TN
06.2013 - 12.2013
- Responsible for Athena Clinicals AMR Project Management for several sites simultaneously
- Managed multiple resources, including hardware, wireless, training, etc, to ensure everyone was meeting project deadlines and all tasks were completed
- Main point of contact for each site/market
- Coordinated all data collection, site responsibilities, deployments and training
- Acted as resource for site representatives
- Main point of contact for athena PM’s
- Worked closely with them to ensure that all project deadlines were maintained
- Performed tablespace builds, QA’s and fixes for each market
- Compiled, completed and maintained weekly status reports, Project timeline reports for each market, and resource completion reports for all direct line and resource supervisors
- Provided training and ran mock encounters for providers and staff
- Provided onsite support and education for “Go-Live” weeks.
CLINICAL SUPERVISOR
Front Range Orthopedics, Orthopedic Surgical Clinic
Colorado Springs
02.2011 - 06.2013
- Responsible for clinical operations in a busy orthopedic office
- Responsible for supervision, hiring and performance of 75 nursing staff and 11 physicians
- Managed 11 physician schedules for clinic and surgery and ensure smooth clinic flow and operation
- Manage inventory and cost control programs
- Implemented several cost management programs to decrease overhead ratios
- Developed and implemented customer service and teambuilding program
- Responsible for handling customer issues and complaints
- Responsible for staff continuing education and compliance of all staff and physicians
- Project manager for implementation for athenahealth EMR and PM system
- Project manager for new office build
- Oversaw construction of 20,000 sf office space
- Responsible for finding and contracting with IT and Hardware vendors and oversaw installation project.
DIRECTOR OF CLINICAL OPERATIONS
Emergicare
Colorado Springs
11.2010 - 02.2011
- Oversaw operations for 5 urgent care clinics
- Responsible for supervision of 50 nursing staff and 10 physicians
- Monitored monthly budget, patient counts, charges and A/R
- Managed inventory and cost control program, Re-negotiating contracts to reduce costs by over 30%
- Assisted with insurance contract negotiations
- Developed and implemented several staff continuing education programs, as well as customer service programs
- Developed customized charting system with staff and physician team
- Provided case management for complex patients.
PACU RN
CLINIC AND PRE, Alpine Orthopeadics
Gunnison, CO
02.2008 - 05.2010
- Responsible for patient flow in busy orthopedic clinic on a daily basis, including travel to multiple satellite clinics
- Worked closely with three orthopedic surgeons to provide care and perform procedures in the clinic setting
- Completed pre- operative paperwork and physicals with patients; collecting and confirming accurate information and providing pre-operative education to patients and/ or families
- Provided pre-operative care for patients in an orthopedic outpatient surgical center
- Responsible for placing IVs, medication administration, pre-op preparation and education, assisting anesthesia with anesthesia/ block administration
- Provided post-operative/ PACU care for patients after surgery; including pain/ nausea/ discomfort management, neurological assessments, blood sugar management, vital sign monitoring and management and utilizing assessment skills
- Also provided patients and families with post operative education.
HOUSE SUPERVISOR
Montrose Memorial Hospital
Montrose, CO
05.2007 - 02.2008
- Responsible for providing administrative oversight and support to staff on the evening/ weekend shifts, in a 75 bed regional medical center
- Ensured and managed staffing for entire hospital
- Responsible for triaging and placing patients
- Provided supervision and support to clinical staff in all departments
- Provided customer service and support for any patient/ family or staff issues
- Built strong working relationships with all disciplines within the hospital
NURSE LIAISON
Select Specialty Hospital
Colorado Springs, CO
02.2006 - 05.2007
- Responsible for evaluating patients for admission to a Long Term Acute Care Hospital, as well as developing and maintaining relationships with multiple providers
- Presented cases to clinical admission team using nursing, and analytical skills
- Assisted with insurance reviews
- Built relationships with all clinical disciplines within multiple sites
- Planned, coordinated and presented marketing and educational sessions for physicians, case managers, RNs and other staff.
CHARGE NURSE
Penrose Hospital
Colorado Springs, CO
06.2001 - 02.2006
- Responsible for providing assessment and appropriate nursing care to patients with high level medical needs on a 28- bed step down ICU unit; including respirator care, chemo, multiple system failure, post-surgical, etc.
- Provided support and acted as a resource for all nurses and clinical staff on given shift
- Acted as liaison between nursing staff and administration and medical staff to resolve issues and ensure highest level of patient care
- Developed and presented several educational modules for nursing and medical staff
Education
AD -
University of Colorado
undefined
Eastern Maine Technical College
01.1996 - 01.1998
Skills
Project planning and development
Timeline
Chief Clinical Architect
Wildflower Health
02.2022 - Current
Senior Director
Optum/ Advisory Board
01.2014 - 01.2022
AMR Project Manager
Community Health Systems, CHS
06.2013 - 12.2013
CLINICAL SUPERVISOR
Front Range Orthopedics, Orthopedic Surgical Clinic
02.2011 - 06.2013
DIRECTOR OF CLINICAL OPERATIONS
Emergicare
11.2010 - 02.2011
PACU RN
CLINIC AND PRE, Alpine Orthopeadics
02.2008 - 05.2010
HOUSE SUPERVISOR
Montrose Memorial Hospital
05.2007 - 02.2008
NURSE LIAISON
Select Specialty Hospital
02.2006 - 05.2007
CHARGE NURSE
Penrose Hospital
06.2001 - 02.2006
undefined
Eastern Maine Technical College
01.1996 - 01.1998
AD -
University of Colorado
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