Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
9
9
years of professional experience
Work History
Data Annotation Specialist
Tesla
Draper
01.2024 - Current
Worked with large, cross-functional teams to label large data sets for Tesla's Autopilot, Full Self-Driving, contributing to sustainable energy initiatives.
Provided insights to leadership that enhanced in-house labeling tool design, resulting in improved team efficiency and data accuracy.
Delivered high-quality labels under tight performance expectations and deadlines while grading teammates' labels, ensuring accuracy of data from Tesla's fleet.
Applied logic and collaboration to resolve complex edge cases in data labeling, ensuring integrity of machine learning datasets.
Gained essential knowledge in computer vision and machine learning through practical experience and training.
Maintained clear communication with teams and leadership, contributing to workflow improvements and project alignment.
Quickly adapted to new tools, projects, and environments consistently while taking initiative, and balanced independent and team-based tasks.
Utilized Microsoft Office Suite effectively and applied traffic law knowledge for accurate data labeling, demonstrating professionalism and reliability.
Web Optimization/Support Specialist
Credit.com
Remote/Salt Lake City
04.2023 - 01.2024
Strategically targeted incoming traffic to partnered brands, enhancing sales performance.
Designed bot flows to advance automated customer support capabilities.
Managed client inquiries via chat and email, achieving prompt and effective resolution.
Administered client subscriptions and billing processes, ensuring accuracy and efficiency.
Developed and maintained macros to streamline operations for future support agents.
Contributed to the creation of Quality Assurance (QA) and Compliance protocols for the support team.
Collaborated with marketing team to deliver actionable user feedback on campaigns.
Photography Specialist/Technical Support
BloomCU
Santiago
04.2017 - 08.2018
Developed and implemented new client interface process for sourcing high-quality, brand-appropriate professional photography, improving content delivery and increasing client satisfaction.
Addressed and resolved a wide range of technical issues including bug fixes and content migration, ensuring seamless website functionality within Wordpress.
Showcased client-facing skills with emphasis on problem-solving and efficiency in high-autonomy work environment, contributing significantly to achievements at BloomCU.
Obtained a promotion within a year and became an integral part of the team, contributing to both operational fulfillment and strategic process improvements.
Left company with standing offer to return, highlighting strong contributions and positive performance.