Sarah Chapman
Cleveland,Tennessee
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intern to Athletic Trainer
Bradley Central High School
08.2023 - 12.2023
- Observed Trainer in completing assessments and evaluations
- Assisted in the rehabilitation of injured athletes
- Developed strong working relationships with athletes, coaches, parents, and administrators through effective communication skills
Office Manager
Alliance Physical Therapy
05.2022 - Current
- Managed phones
- Managed patient scheduling
- Assisted with billing
- Trained new employees
- Managed medical records inquiries
- Marketing
- Assisted with patient exercises as a PT Technician
FOOD SERVICE WORKER
OLIVE GARDEN
06.2019 - 06.2023
- Received guest food orders
- Bartender
- Guest relations
- Train new staff
- Mentor new staff
- To-go specialist
Lead Food Service Worker. Trainer
SANTIKOS THEATERS
07.2018 - 06.2019
- Lead food service worker
- Trained new employees
- Received food orders
- Served food to the theater guests
- Streamlined food preparation processes for increased efficiency and reduced waste
- Enhanced customer satisfaction by maintaining a clean and organized dining and theater area
Food Service Worker
Sea World, San Antonio
05.2016 - 09.2016
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Participated in regular trainings to stay current on industry best practices and trends.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
VOLUNTEER
Mission Trail Baptist Hospital
06.2014 - 08.2014
- Represented organization positively and professionally while providing community with much-needed services.
- Assisted with special events and programs.
- Provided administrative support to department leads
- Coordinated and managed volunteer activities for community service projects
- Approached issues proactively to best meet current and future community needs
VOLUNTEER
Haven For Hope Homeless Shelter
11.2015 - 12.2018
- Yearly holiday volunteer
- Cook minor food items, plate, and serve food, clean up kitchen and dining area
Extra Curricular High School - Athletic Trainer
Brennan High School
08.2015 - 06.2018
- Assisted with reducing injury rates through careful monitoring of athletes'' physical condition and progress
- Assisted with implementing preventive measures for injuries by conducting thorough assessments and evaluations
- Assisted in rehabilitation efforts
- Assisted in conducting comprehensive pre-season screenings to identify potential risk factors for injuries among new athletes
- Assisted in providing emergency care to injured athletes during games and practices, minimizing further complications or damage
Education
Bachelor of Arts - Exercise Science - Pre-Athletic Training
LEE UNIVERSITY
Cleveland, TN12.2023
No Degree - Exercise science
CLEVELAND STATE COMMUNITY COLLEGE
Cleveland2020
No Degree - General Education
NORTHWEST VISTA COLLEGE
San Antonio, TX2019
BRENNAN HIGH SCHOOL
2018
Skills
- Expertise in Web PT utilization
- Experience with Web PT billing and insurance utilization
- Payment Collections
- Customer Relations
- Credit and Collections
- Information Protection
- Training and Development
- Good Multitasking Abilities
- Office Supplies and Inventory
Certification
- CPR/First Aid, American Red Cross - 2015-present
Timeline
Intern to Athletic Trainer
Bradley Central High School
08.2023 - 12.2023
Office Manager
Alliance Physical Therapy
05.2022 - Current
FOOD SERVICE WORKER
OLIVE GARDEN
06.2019 - 06.2023
Lead Food Service Worker. Trainer
SANTIKOS THEATERS
07.2018 - 06.2019
Food Service Worker
Sea World, San Antonio
05.2016 - 09.2016
VOLUNTEER
Haven For Hope Homeless Shelter
11.2015 - 12.2018
Extra Curricular High School - Athletic Trainer
Brennan High School
08.2015 - 06.2018
VOLUNTEER
Mission Trail Baptist Hospital
06.2014 - 08.2014
Bachelor of Arts - Exercise Science - Pre-Athletic Training
LEE UNIVERSITY
No Degree - Exercise science
CLEVELAND STATE COMMUNITY COLLEGE
No Degree - General Education
NORTHWEST VISTA COLLEGE
BRENNAN HIGH SCHOOL
- CPR/First Aid, American Red Cross - 2015-present
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