Sarah Chinchilla Lopez
Evansville,IN
Summary
I Energetic Assembly Technician committed to accurately assembling different components and parts of goods to deliver a quality product which is ready to be shipped, Reliable proficient at assembling products and completing quality assurance checks. Safety-driven and hardworking with good communication and time management skills.
Overview
12
12
years of professional experience
Work History
Assembly Technician
Fisher Dynamics
04.2023 - Current
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Followed diagrams to assemble components and comply with industry standards.
- Performed assembly of products according to specifications and instruction.
- Adjusted components to meet required specifications.
- Performed assembly of products according to specifications and instructions.
- Inspected all work for quality and compliance with design standards.
- Inspected parts and assemblies before shipment to customers to verify accuracy.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Troubleshot and repaired machine components to maintain smooth operations and avoid disruptions in production.
- Followed outlined specifications to implement assembly plans.
Customer Service Specialist
Rural King
08.2020 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Provided primary customer support to internal and external customers.
- Maintained and managed customer files and databases.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Restaurant Manager
Culver's Resturant
05.2019 - 11.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Foreman
Mcpeek Horse Racing
08.2011 - 08.2022
- Inspected Horses before morning workout to assure readiness to complete successful training.
- Maintained their daily diet and medicine routine.
- Made a set list to ensure they were trained properly.
- Directed grooms on what procedures to take for certain injuries or strains.
- Rode the pony to the track to lead and observe training of horses.
- Drove the horse van in shipping horses to clinics or for the races.
- Maintain a good relationship with the owners of the horses.
- Worked along side doctors to help with procedures to be performed.
- Held horses for the blacksmith to shoe the horses and maintain calmness of the horse.
- Kept in constant contact with the Assistant Trainer to achieve healthy winning horses.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Inspected completed work to verify quality standards and compliance with criteria.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Monitored usage of supplies and materials to establish cost effective operations.
- Trained workers in proper methods, equipment operation and safety procedures.
Education
GED -
North High School
Evansville, IN08.2001
Skills
- Process Improvement Suggestions
- Quality Control Guidelines
- Assembly Processes
- Adept at Conducting Inspections
- Employee Coaching
- Production Enhancement
- Manufacturing Processes Understanding
- Quality Inspections
- Safety Understanding
- Testing Procedures
- Production Data Reporting
Timeline
Assembly Technician
Fisher Dynamics
04.2023 - Current
Customer Service Specialist
Rural King
08.2020 - 12.2022
Restaurant Manager
Culver's Resturant
05.2019 - 11.2022
Foreman
Mcpeek Horse Racing
08.2011 - 08.2022
GED -
North High School
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