Sarah Cifuentes Aragon
Tacoma,Wa
Summary
Front Desk receptionist experience, with excellent customer service and communication skills. Hardworking and reliable . Highly organized, proactive and punctual with team-oriented mentality. Self-motivated , highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Goal-minded English Teacher with experience directing students in essay writing and reading comprehension. Delivers exciting, meaningful classroom lectures to engage students. Upbeat attitude and smooth communicator when interacting with parents, students, fellow teachers and school administrators.
Overview
13
13
years of professional experience
Work History
Front Desk/ Receptionist
PROTE/G services
Tacoma, WA
01.2022 - 12.2023
- Responsibilities:
- Greeting customers
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
English Teacher
European Academy
Guatemala, Guatemala
12.2010 - 12.2019
- Responsabilities:
- Conducted classroom activities to encourage student engagement in language learning.
- Evaluate students
- Reinforcement control as well as evaluating its result.
- Supporting students regarding the understanding of new contents.
- Making reports to control their advance.
- Ensuring optimal learning
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
Education
5th semester of Phsychology approved -
University of San Carlos de Guatemala
01.2014
Skills
- Customer Service
- Front Office Management
- Guest Relations
- Customer Assistance and Interaction
- Scheduling Appointments
- Listening Skills
- Time Management
- Email and Telephone Decorum
- Oral and Writing Communication
- Fluent in English and Spanish
References
- Dr. Paulo Cesar Puac, 613 400 6334
- Juan Carlos Gonzales, 206 496 6120
- Ericka Quinonez, 206 705 0835
Timeline
Front Desk/ Receptionist
PROTE/G services
01.2022 - 12.2023
English Teacher
European Academy
12.2010 - 12.2019
5th semester of Phsychology approved -
University of San Carlos de Guatemala
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