Summary
Overview
Work History
Education
Skills
Sewing, Interior Decorating
Additional Information
Timeline
Generic

Sarah Clark

Dayton,OH

Summary

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.

Overview

25
25
years of professional experience

Work History

Barista

Starbucks
11.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

BMV

Allen
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Handle many different customers and either help them or direct them to the correct person who can help.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.

Teller/New Accounts

Chase Bank
06.2001 - 10.2002
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
  • Referred customers to other banking departments for specialized services.
  • Processed applications for new accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Opened vault and ATM in the mornings and verified night deposits with another teller.

Teller

Cornerstone
06.1999 - 06.2001
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.

Education

Business

Sinclair Community College
Dayton, OH

GED -

Xenia High School
Xenia, OH
06.1995

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Cash Register Operation
  • Up-selling
  • Adaptable and Flexible
  • Resolving Complaints
  • Customer Retention
  • Strong Work Ethic

Sewing, Interior Decorating

I have made and sold fabric bags. I learned how to sew as a child and occasionally sew now for fun and relaxation.

I have bought and sold 4 homes and updated or gutted and remodeled them, worked on balancing my budget and style! I have also worked for a couple of clients to help them create spaces for their homes.

Additional Information

I am a hard worker, eager to learn new things. I have always enjoyed banking and developing relationships with the clients. I took a break from working outside my home to have children, educate them, volunteer at church and their co-ops and school, and with the historical district where we lived for a while.

Timeline

Barista

Starbucks
11.2023 - Current

BMV

Allen
03.2023 - Current

Teller/New Accounts

Chase Bank
06.2001 - 10.2002

Teller

Cornerstone
06.1999 - 06.2001

Business

Sinclair Community College

GED -

Xenia High School

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Sarah Clark