Sarah Clark
Little Rock,AR
Summary
Proven track record in client satisfaction, showcasing exceptional organizational skills and attention to detail. Excellent communication and multitasking abilities to exceed customer expectations. Reliable with skills and experience in customer service. Committed to a job well done and offering exceptional drive.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Escrow Assistant
Pulaski County Title
09.2019 - Current
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Maintained open communication with lenders, brokers and borrowers.
- Supported team members in managing their workload, contributing to a more productive work environment.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Prepared estimated closing statements for buyer and seller.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
- Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
- Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
- Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
- Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
- Scheduled signings and gathered required paperwork.
Escrow Assistant
First National Title
09.2017 - 09.2019
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Obtained documents such as proof of insurance and HOA statements.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
Real Estate Agent
The Janet Jones Company
11.2009 - 09.2017
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
Real Estate Agent
McKimmey Associates
11.2008 - 11.2009
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
Medical Transcriptionist
Baptist Health Medical Center-Little Rock
08.2003 - 09.2008
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Applied medical terminology related to provider-specific treatments and techniques.
- Recorded information using word processing, dictation and transcription software and equipment.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Transcribed sensitive documents with complete confidentiality.
- Utilized templates and macros to streamline transcription processes.
Skills
Excellent Communication
Deadline-oriented
Attention to Detail
Time Management
Customer Service
Problem-Solving
Multitasking
Reliability
Organizational Skills
Education
High School Diploma -
Pulaski Academy
Little Rock, AR 09.1991 - 05.1993
No Degree - Business
University of Central Arkansas
Conway, AR 08.1993 - 05.1994
No Degree - Construction Management
University of Arkansas At Little Rock
Little Rock 09.1994 - 10.1996
Timeline
Escrow Assistant
Pulaski County Title
09.2019 - Current
Escrow Assistant
First National Title
09.2017 - 09.2019
Real Estate Agent
The Janet Jones Company
11.2009 - 09.2017
Real Estate Agent
McKimmey Associates
11.2008 - 11.2009
Medical Transcriptionist
Baptist Health Medical Center-Little Rock
08.2003 - 09.2008
No Degree - Construction Management
University of Arkansas At Little Rock
09.1994 - 10.1996
No Degree - Business
University of Central Arkansas
08.1993 - 05.1994
High School Diploma -
Pulaski Academy
09.1991 - 05.1993
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