Sarah Clark Hess
Short Pump,VA
Summary
Dedicated veterinary assistant focused on delivering effective communication and compassionate support to medical teams, ensuring high-quality animal care and comprehensive owner education.
Overview
18
18
years of professional experience
Work History
Veterinarian Assistant
Susan M Markel Veterinary Hospital
Richmond, Virginia
08.2024 - Current
- Assist Veterinarians and Vet Techs in clinic
- Educated pet owners about animal care, nutrition, and medication administration.
- assisted in Community outreach programs such as Vaccination clinics and TNVR spay and neuter clinics
Veterinary Assistant
Countryside Veterinary Clinic
Richmond, VA
04.2021 - 08.2024
- Reception: Handled patient records and appointment scheduling for a 3 doctor Clinic
- Kennels: Provide animal care for up to 10 cats and 25 dogs at a time.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Monitored vital signs of hospitalized animals during Pre -op, Dentals, surgery, and recovery.
- Maintained cleanliness and organization of clinic, kennels, exam rooms and surgical areas.
- Educated pet owners on post-operative care and general animal health practices.
Workman Comp Processor
Estes Express
Richmond, VA
03.2018 - 04.2021
- Managed processing of all employee injury claims across Northeast and West Coast
- Conducted interviews and gathered data for thorough investigation of injury claims.
- Managed allocation of unemployment & disability payments to injured employees.
- Work remotely for duration of Covid
Medical Records Custodian
Virginia Urology
Richmond, Va
07.2007 - 07.2017
- Trained on proper handling of medical records in compliance with HIPAA regulations.
- Facilitated processing of supplemental insurance, workers compensation, and FMLA forms.
- Supported the transition to digital record-keeping initiatives seamlessly.
Education
High School Diploma -
MIlls E Godwin High School
Richmond 03-2003
Skills
- Client education
- Patient scheduling
- Medical record management
- Animal care
- Medical terminology
- Veterinary assistance
- Vaccination administration
- Customer relations
Timeline
Veterinarian Assistant
Susan M Markel Veterinary Hospital
08.2024 - Current
Veterinary Assistant
Countryside Veterinary Clinic
04.2021 - 08.2024
Workman Comp Processor
Estes Express
03.2018 - 04.2021
Medical Records Custodian
Virginia Urology
07.2007 - 07.2017
High School Diploma -
MIlls E Godwin High School