Therapeutic professional with extensive experience addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centered care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Therapist
Bluegrass Counseling & Trauma Services
08.2022 - Current
Maintained and updated patient records, changes in service plans and treatment reports.
Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
Adapted interventions as needed based on ongoing assessment of client progress throughout course of treatment.
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Implemented variety of evidence-based counseling methods to achieve therapy goals.
Guided clients in development of skills and cognitive behavioral therapy techniques.
Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient's unique needs.
Enhanced children''s emotional well-being by implementing individualized play therapy techniques.
Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
Developed and maintained relationships with referral sources to support continuity of care.
Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
Welcome Desk & Transportation
Eastern State Hospital
01.2020 - 12.2023
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Managed visitor access control by verifying identification documents and issuing temporary passes when necessary.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained clean and organized front desk areas to uphold polished company image.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Mental Health Associate
Eastern State Hospital
08.2015 - 12.2022
Ensured compliance with all regulatory requirements, maintaining accurate records and adhering to confidentiality guidelines.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Improved treatment outcomes with thorough documentation of patients'' progress and timely communication to mental health professionals.
Maintained a safe environment for all residents by implementing risk management protocols when needed.
Conducted group therapy sessions to facilitate open communication, peer support, and personal growth among patients.
Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Education
Master of Arts - Clinical Mental Health Counseling
Treatment and support for ADHD, Autism, anxiety, depression, mood disorders, PTSD, and other areas
Accomplishments
Program Director for partnership with Community Action Council, which provided therapy services utilizing play therapy interventions to children ages 2-5 in Head Start and Early Head Start programs
Supervised a team of 4 staff members.
Certification
Licensed Professional Counselor Associate (LPCA) - KY Licensing Board.
Nonviolent Crisis Prevention & Intervention Training - CPI Institute
Timeline
Therapist
Bluegrass Counseling & Trauma Services
08.2022 - Current
Welcome Desk & Transportation
Eastern State Hospital
01.2020 - 12.2023
Mental Health Associate
Eastern State Hospital
08.2015 - 12.2022
Licensed Professional Counselor Associate (LPCA) - KY Licensing Board.
Nonviolent Crisis Prevention & Intervention Training - CPI Institute
Master of Arts - Clinical Mental Health Counseling
Psychiatric Mental Health Nurse Practitioner at Mended Counseling And Trauma ServicesPsychiatric Mental Health Nurse Practitioner at Mended Counseling And Trauma Services