To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
CAMC
06.2022 - Current
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed EKGs and other tests based on patient presentation in office.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Completed triage process by obtaining vitals and medical history from patient before seeing the doctor.
Completed prior authorizations for medications through insurance compainies.
Precertification Specialist
CAMC
10.2020 - 06.2022
Improved team productivity with regular training sessions on new software programs and tools utilized in the precertification process.
Reduced patient wait times for approval by diligently reviewing medical records and obtaining necessary documentation.
Answered phone calls and messages for the medical facility, scheduling appointments, and handling patient inquiries.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Completed pre-certification processes through multiple insurance companies for diagnostic imaging.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Receptionist
CAMC
10.2019 - 10.2020
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients, and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Collected co-pays, processed transactions and updated relevant records.
Verified insurances.
Front Desk Receptionist
Family Care
01.2017 - 05.2020
Confirmed appointments, communicated with clients, and updated client records.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.