Sarah Coghlan
Homewood,IL
Summary
Passionate and approachable professional with exceptional communication and interpersonal skills. Committed to fostering engaging and innovative learning methods to develop and deliver training programs that that drive professional growth and help meet organizational success. Passion for higher education and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Admissions Advisor
DeVry University
12.2021 - Current
- Executed all responsibilities an an Admission Advisor resulting in supporting over 400 adult learners since October 2020 in achieving their academic goals.
- Guided and supported the onboarding of new team members, delivering comprehensive training on job responsibilities and providing ongoing coaching to ensure their success.
- Scheduled and coordinated roleplays, shadowing, and touchpoints as a mentor.
- Led trainings on both a team and regional level. Including details on undergraduate and graduate programs, PowerBi system, methodologies of best practices, and student scenarios.
- Coordinated and led weekly POD meetings to assist with student questions, trainings and to produce a plan to achieve our session goals.
- Served as the primary point of contact in my supervisor's absence, assisting in the management of a team of 10+ members to ensure smooth operations and continuity.
- Assisted in leading weekly team meetings to track progress, discuss challenges, and brainstorm strategies for successfully achieving benchmark goals.
- Manage and monitor student enrollment through consistent written and verbal communication leading up to session start dates.
Admissions Advisor
DeVry University
10.2020 - Current
- Conduct interviews with prospective students to assess their motivation for pursuing higher education, identify career goals, and address potential barriers to starting or continuing their studies.
- Streamlined the admissions process for prospective students, resulting in increased enrollment numbers.
- Collaborated with student support advisors to create individualized plans for students based on their unique needs and goals.
- Assisted in the development and delivery of trainings as needed.
- Leverage courses offering reports and degree audits to guide students in course selection and registration.
- Became a member of Culture Committee and Recognition Committee to implement my organization and creativity resulting in a positive working environment.
Assistant Event Coordinator Unpaid Internship
Speakeasy in Copper Still Martini Bar
05.2019 - 08.2019
- Consulted with clients to plan successful events, with over 90% of customers leaving 5-star reviews
- Select and coordinate contractors for events (e.g., caterers, wait staff, and bands), coming in below customers budgets in 44% of cases while providing an unforgettable experience
- Implemented Social Tables and increased event revenue by 15%
Server and Part-time Manager
Copper Still Martini Bar
05.2017 - 08.2018
- Take customers' orders and assist with any further questions
- Schedule and organize private martini classes along with the set up and take down of events
- Hired and trained new staff (about 5 throughout the second summer) for around 35 events
- Increased customer awareness of event by working with Groupon to promote martini classes
Education
Master of Science - Human Resource Managment
DeVry Graduate School of Management
Naperville, IL08-2023
Bachelor of Arts - Communications, Organizational Communications
University of Illinois At Urbana-Champaign
05.2020
Skills
- Excellent Oral and Written Communication
- Admissions Expertise
- Organization
- Interpersonal Skills
- Attention to Detail
- Collaboration
- Adaptability
- Project Management
- Percipio, Canva, Sharepoint, Word, Excel, Canvas, Powerpoint, Adobe
Activities
Culture Committee
- Attended weekly meetings to help foster a positive environment, promoted inclusion, facilitated open communication, organized team-building activities, and helped uphold company values by actively participating in discussions and implementing strategies to strengthen the company culture.
Recognition Committee
- Presented session-end award recognition on behalf of the region through slide shows during regional meetings. Managed colleague recognition emails for birthdays and DeVry anniversaries.
Kappa Kappa Gamma, Event Committee
- Active member still attending philanthropy events
Certification
Graduate Certificate in Human Resource Management from the Keller Graduate School of Management
Timeline
Senior Admissions Advisor
DeVry University
12.2021 - Current
Admissions Advisor
DeVry University
10.2020 - Current
Assistant Event Coordinator Unpaid Internship
Speakeasy in Copper Still Martini Bar
05.2019 - 08.2019
Server and Part-time Manager
Copper Still Martini Bar
05.2017 - 08.2018
Graduate Certificate in Human Resource Management from the Keller Graduate School of Management
Master of Science - Human Resource Managment
DeVry Graduate School of Management
Bachelor of Arts - Communications, Organizational Communications
University of Illinois At Urbana-Champaign
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