Versatile Manager with proven abilities across all levels of Management. Talented in overseeing personnel, developing partnerships and customer satisfaction. Proven leaded with a significant professional background.
Overview
15
15
years of professional experience
Work History
Director of Operations
Synergy HomeCare
10.2019 - Current
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Processed Payroll
Scheduled Clients and Caregivers
Lead Medical Assistant
Colorado Clinic
08.2014 - 10.2019
Assisted physicians and nurses with clinical procedures following safe practices.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Sanitized, restocked, and organized exam rooms and medical equipment.
Activities Director
Brookdale Assisted Living
08.2011 - 08.2014
Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Scheduled movies, entertainment, and other special events.
Maintained master calendar and relevant records.
Assistant Store Manager
Loaf N' Jug
01.2009 - 08.2011
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Scheduled Staff
Processed Payroll
Conducted Monthly and Quarterly Audits
Education
Associate of Applied Science - Nursing
Colorado Christian University, Denver, CO
Skills
Management
Hiring and Onboarding
Process Development and Streamlining
Payroll
Policy Development
Daily, weekly and quarterly Audits
Quality Management
Inventory
Timeline
Director of Operations - Synergy HomeCare
10.2019 - Current
Lead Medical Assistant - Colorado Clinic
08.2014 - 10.2019
Activities Director - Brookdale Assisted Living
08.2011 - 08.2014
Assistant Store Manager - Loaf N' Jug
01.2009 - 08.2011
Colorado Christian University - Associate of Applied Science, Nursing
Longmont Rec Center Climbing Wall Attendant at City of Longmont Recreation CenterLongmont Rec Center Climbing Wall Attendant at City of Longmont Recreation Center