Sarah Colston
Frederick,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Accounts Payable Specialist
Canam Steel
Point Of Rocks, MD
09.2023 - Current
- Handled high-volume invoice processing with minimal supervision.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
- Assisted with month-end closing activities related to accounts payable.
- Maintained accurate records of payments made to vendors.
- Coded invoices and other records to maintain organized and accurate records.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
- Worked closely with department personnel to produce accurate and timely bills.
- Answered inquiries from internal departments regarding accounts payable status.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Reconciled vendor statements on a monthly basis.
- Hybrid Remote.
Order Processing Representative
Wolters Kluwer
Chicago, IL
12.2021 - 09.2022
- Process all order entry and customer account maintenance transactions in applicable back-office or support systems as assigned.
- Perform all necessary order entry/transaction review, research and calculation tasks to ensure the quality of order/transaction output.
- Research, reconcile, and respond to customer account inquiries.
- Responsible for handling escalated issues and inquiries.
- Keep up to date on new processes, systems, system changes and promotional campaign offers and use that knowledge to produce accurate work.
- Answer questions for internal customers by written correspondence.
- Prepare procedural documentation on an as needed basis.
- Responsible for auditing updating and maintaining specialized user documentation as assigned.
- Maintain high level of confidentially with products and customer data.
- Updates job knowledge by participating in training of new products, procedures and systems.
- Ability to manage multiple priorities within a fast paced environment.
- Fully Remote
Childcare Teacher
Sunshine Sarah Childcare
Frederick, MD
01.2011 - 01.2021
- Plan healthy menu, entertain, transportation.
- Recruited and supervised accompanying staff.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Encouraged creativity through art projects, imaginative play and music activities.
- Supervised outdoor activities such as sports, playground games and field trips.
- Supported special needs children in completing daily tasks or assignments.
- Helped infants develop motor skills through various activities like crawling, walking.
- Provided stimulating activities to encourage physical, social, emotional and cognitive development.
Accounts Payable Clerk
New Wave Technologies
Frederick, MD
01.2007 - 01.2011
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Assist HR with hiring, payroll process and projects as needed.
- Control multi line phone, scanning and filing.
- Prepare & print vendor checks.
- Maintain the daily reports & update vendor files.
- Processed invoices and payments in accordance with company policies and procedures.
Reservation Specialist
Carey International
01.2005 - 01.2007
- Made reservation services for VIP, Service Plus and celebrity clients worldwide.
- Made reservations for customers and accurately entered personal information into computer system.
- Took credit card payments over phone and in person.
- Followed up with clients after their trip was complete to confirm satisfaction with service received.
- Responded promptly to customer inquiries via phone and email in a professional manner.
- Researched and resolved customer complaints related to bookings and cancellations.
- Assisted customers with booking reservations for hotels, flights, and other travel services.
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
Research Assistant & Enrollment Coordinator
MAMSI/United Healthcare
01.2004 - 01.2007
- Prepared documentation to be sent to Legal department for litigation
- Research client's payment history, invoices, and checks
- Assist phone reps, billing reps and coordinators with discrepancies in account information.
Administrative Assistant
Whitten Tax and Financial Services
Frederick, MD
01.1999 - 01.2004
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Updated customer accounts, addresses and contact information within call management databases.
- Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
Education
Business Administration -
Frederick Community College
High School Diploma -
Frederick High School
Skills
- Microsoft Outlook & Excel
- Oracle, SAP and Salesforce
- Creativity & Critical thinking
- Organization & Time Management
- Data entry & Customer Service
- Communication & Interpersonal
References
Per your request
Timeline
Accounts Payable Specialist
Canam Steel
09.2023 - Current
Order Processing Representative
Wolters Kluwer
12.2021 - 09.2022
Childcare Teacher
Sunshine Sarah Childcare
01.2011 - 01.2021
Accounts Payable Clerk
New Wave Technologies
01.2007 - 01.2011
Reservation Specialist
Carey International
01.2005 - 01.2007
Research Assistant & Enrollment Coordinator
MAMSI/United Healthcare
01.2004 - 01.2007
Administrative Assistant
Whitten Tax and Financial Services
01.1999 - 01.2004
Business Administration -
Frederick Community College
High School Diploma -
Frederick High School
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