Sarah Cook
Seminole,FL
Summary
Compassionate professional in healthcare respiratory services, known for high productivity and efficiency in task completion. Possess specialized skills in patient assessment, ventilator management, and pulmonary function testing. Excel in communication, empathy, and teamwork. Skilled in revenue reporting and time management, I am consistently driven to bring higher departmental performance and patient outcomes.
Overview
19
19
years of professional experience
Work History
Registered Respiratory Therapist
Orlando Health
St. Petersburg, Florida
09.2016 - Current
- Administered respiratory care treatments in critical and non-critical settings.
- Educated patients and families on effective respiratory therapy techniques and equipment.
- Collaborated with healthcare teams to develop tailored patient care plans.
- Conducted diagnostic tests, including arterial blood gas analysis and pulmonary function testing.
- Participated in quality improvement initiatives to enhance patient safety and care standards.
- Instructed patients and families on proper use of ventilators, inhalers, and nebulizers.
- Tracked daily charges to optimize charge reconciliation and maximize revenue potential.
- Worked with revenue integrity teams to identify opportunities for increasing departmental revenue.
Customer Service Office Staff Member
Publix
Clearwater, FL
05.2006 - 11.2017
- Assisted customers with inquiries and product selection in fast-paced environment.
- Resolved customer complaints promptly to ensure satisfaction.
- Trained new staff on company policies and customer service techniques.
- Performed daily opening and closing procedures according to established guidelines.
- Answered customer inquiries and provided accurate and timely solutions.
- Greeted customers upon arrival in store and directed them to appropriate departments for assistance.
Education
Associate of Science - Respiratory Therapist
St. Petersburg College
Clearwater, FL07-2016
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2013
Skills
- Pulmonary function testing
- Comprehensive assessment skills
- Time management and prioritization
- Epic and Cerner proficiency
- Revenue reporting
- Level 4 respiratory therapist
Timeline
Registered Respiratory Therapist
Orlando Health
09.2016 - Current
Customer Service Office Staff Member
Publix
05.2006 - 11.2017
Associate of Science - Respiratory Therapist
St. Petersburg College
Bachelor of Science - Psychology
University of Central Florida
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