Sarah Cooke

• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

• Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
• Increased access to resources by building partnerships with local organizations that provide essential services.
• Collaborate with the primary therapists and community providers to facilitate timely access to services and support the transition between levels of care to provide access to concrete services that support treatment.

• Planning and delivering appropriate resources, serving as a

liaison, and advocate for patients and their families and

identified service providers.

• Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
• Offered community resource guidance to clients to meet family needs for assistance.
• Consulted with other professionals to gain insight and advice and build strong network within organization.
• Conducted outreach to local referral sources to build strong partnerships for supportive services.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.