Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

SARAH COOMBER

Mesquite,TX
SARAH COOMBER

Summary

Manager with 7 years of professional office experience, Poised in working and meticulously maintaining records with an organized administrative professional with hands-on experience. Supporting business areas such as Patient referrals, Doctor’s appointments, Scheduling, and human resources. Detail-oriented focus on streamlining internal processes and tasks. Well-coordinated and trained to can handle diverse office tasks while leading administrative teams to meet demand performance targets. Good budget management, payroll administration, and office organizational skills. Effectively organizes resources and clerical support to maintain smooth and efficient operations and enhance team success very good team player. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel, and clerical areas.

Overview

7
years of professional experience

Work History

CUSTOM CAREGIVER

Caregiver, Special Needs
11.2022 - Current

Job overview

  • Worked with residents to develop life skills, including how to prepare meals and keep areas clean
  • Provided compassionate care for patients with disabilities and developmental challenges
  • Exhibited compassionate care and communication regarding issues surrounding death and dying
  • Transported individuals safely to support meetings and medical appointments
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Maintained clean and well-organized environment for client happiness and safety
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Improved patient outlook and daily living through compassionate care
  • Tracked and reported clients' progress based on observations and conversations
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Assisted with meal planning to meet nutritional plans
  • Followed care plan and directions to administer medications
  • Transported patients to medical, dental, and personal care appointments
  • Laundered clothing and bedding to prevent infection
  • Recorded patient temperature, pulse, and blood pressure to monitor health and well-being
  • Reported concerns to nurse supervisor to promote optimal care
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain the schedule.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted patients with self-administered medications.

TOPMAK HEALTH CARE SERVICES

OFFICE MANAGER
08.2017 - Current

Job overview

  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records
  • Patient health insurance verification including Medicare and Medicaid Contacting patients to resolve outstanding insurance balance Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
  • Managed office inventory and placed new supply orders
  • Handled scheduling and managed timely and effective allocation of resources and calendars
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Automated office operations for managing client correspondence, payment schedules, record tracking, and data communications
  • Elevated customer satisfaction ratings by resolving client and case issues effectively
  • Directed and oversaw office personnel activities

MY REDEEMER HOME HEALTH AGENT

Office Manager
02.2016 - 07.2017

Job overview

  • Worked with residents to develop life skills, including how to prepare meals and keep areas clean
  • Provided compassionate care for patients with disabilities and developmental challenges
  • Exhibited compassionate care and communication regarding issues surrounding death and dying
  • Transported individuals safely to support meetings and medical appointments
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Maintained clean and well-organized environment for client happiness and safety
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Improved patient outlook and daily living through compassionate care
  • Tracked and reported clients' progress based on observations and conversations
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Assisted with meal planning to meet nutritional plans
  • Followed care plan and directions to administer medications
  • Transported patients to medical, dental and personal care appointments
  • Laundered clothing and bedding to prevent infection
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being
  • Reported concerns to nurse supervisor to promote optimal care
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Delivered performance reviews, recommending additional training or advancements.

FREDISOLO ANNOINTED HOMES

Customer Service Representative
01.2016 - 12.2016

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved customer inquiries and complaints quickly.

SCHOOL OF THE SPIRIT BIBLE INSTITUTE

Job overview

  • PH.D. IN PASTORAL CARE AND COUNSELLING

Education

IMI

MASTERS from CHRISTIAN THEOLOGY
2015

University Overview

SIERRA LEONE THEOLOGY COLLEGE

BACHELOR OF ARTS from ADULT EDUCATION/MISSION
05.2013

University Overview

NDUSTERIAL VOCATIONAL INSTITUTE

DIPLOMA from SECRETARIATE STUDIES
1996

University Overview

AND DESK TOP PUBLISHING

HARFORD SECONDARY SCHOOL FOR GIRLSMOYAMBASIERRA LEONEWEST

GED
1991

University Overview

Skills

  • Enrollment
  • Scheduling patient to Doctor
  • Event coordination
  • Training and coaching
  • Policy and Procedure Modification
  • Mail Handling
  • Written Communication
  • Microsoft Office
  • Human Resources
  • Presentation Design

Timeline

Caregiver, Special Needs
CUSTOM CAREGIVER
11.2022 - Current
OFFICE MANAGER
TOPMAK HEALTH CARE SERVICES
08.2017 - Current
Office Manager
MY REDEEMER HOME HEALTH AGENT
02.2016 - 07.2017
Customer Service Representative
FREDISOLO ANNOINTED HOMES
01.2016 - 12.2016
SCHOOL OF THE SPIRIT BIBLE INSTITUTE
IMI
MASTERS from CHRISTIAN THEOLOGY
SIERRA LEONE THEOLOGY COLLEGE
BACHELOR OF ARTS from ADULT EDUCATION/MISSION
NDUSTERIAL VOCATIONAL INSTITUTE
DIPLOMA from SECRETARIATE STUDIES
HARFORD SECONDARY SCHOOL FOR GIRLSMOYAMBASIERRA LEONEWEST
GED
SARAH COOMBER