Sarah Cooper
South Coffeyville,United States - Oklahoma
Summary
Highly motivated casino employee with extensive customer service, gaming operations, and bar experience. Outgoing employee with a track record of improving the customer experience, Dependable with a positive and friendly nature, Hardworking, and poised to take on new challenges with the casino.
Overview
10
10
years of professional experience
Work History
Custodian
Coffeyville community college
04.2024 - Current
- Made sure the restrooms were cleaned
- Dusted, vacuumed, wiped windows , gathered trash
- Stripped wax off the floors and laid new way down
- Operated different cleaning equipment
Cocktail Waitress
Cherokee Casino South Coffeyville
06.2019 - 09.2019
- knowledge of drinks
- Checked guests identification before serving alcoholic beverages.
- Walked the gaming floor to see if guest needed any drinks
- made sure the drink station was stocked and cleaned
- Obtained a liquor license
- knowledge of tobacco compliance
- Performed opening and closing duties
- Constrained over in the grill as a cashier when needed
EVS Attendant
Cherokee Casino South Coffeyville
12.2018 - 09.2019
- Emptied waste paper and other trash from premises and moved to appropriate receptacles..
- Worked with team members from multiple departments to maintain cleanliness standards.
- Knowledge on how to dispose of hazardous waste
- Cleaning and sanitizing all surfaces
Mixologist
Cherokee Casino South Coffeyville
01.2022 - Current
- Followed all alcohol safety standards including check identification to ensure the minimum drinking age requirements are met
- Provided excellent guest service
- Maintained the cleanliness of the bar and the drink station
- Cash handling experience
- Performed closing duties
- Constrained over at the grill as a cashier
- Kept the bar and drink station stocked
- Obtained a liquor license
Customer Service Representative
Cherokee Casino South Coffeyville
09.2019 - 01.2022
- Knowledge of the games and the location of the games
- maintained the cleanliness of the gaming floor and EGM
- Processed jackpot, handpays, and cancel credits
- Worked on the machines when they weren't operating correctly, changed the papers, rebooted them as needed
- Knowledge of promotions
- Tickets and cash handling for the guest
- Knowledge of title 31 and title 26
- Obtained a gaming commission license
Cashier
Dollar Tree
06.2017 - 11.2017
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Made sure all products faced and shelving free of misplaced items or trash.
- Lifted up to 50 pounds or more at once
- Preformed opening and closing duties such as cleaning the store, setting out items and putting away items at the end the shift
Crew Member
Arbys
06.2015 - 05.2017
- Kept kitchen counters and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
- Prepped food for the day
- Worked on the back line making sandwiches
- Took orders on the register
- Cleaned and restocked the dining area
- Took orders in the drive thru
- Opening and closing store duties
Education
High School Diploma -
South Coffeyville High School
South Coffeyville, OK05.2015
Skills
- Guest Service
- Good Communication
- Beverage Preparation
- Monitoring Alcohol Consumption
- Cash Handling and training new hires
- Good decision making
- Maintained proper EMG functions
- Skills in gaming operations
Timeline
Custodian
Coffeyville community college
04.2024 - Current
Mixologist
Cherokee Casino South Coffeyville
01.2022 - Current
Customer Service Representative
Cherokee Casino South Coffeyville
09.2019 - 01.2022
Cocktail Waitress
Cherokee Casino South Coffeyville
06.2019 - 09.2019
EVS Attendant
Cherokee Casino South Coffeyville
12.2018 - 09.2019
Cashier
Dollar Tree
06.2017 - 11.2017
Crew Member
Arbys
06.2015 - 05.2017
High School Diploma -
South Coffeyville High School
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