
Dynamic Nurse Manager with a proven track record at HCA Franklin Angel Medical Center, enhancing patient satisfaction scores by 16% through quality improvement initiatives. Skilled clinical chart auditing.
Professional clinical healthcare auditor with comprehensive experience in medical compliance. Proven track record in improving accuracy and operational efficiency through detailed analysis and audit processes. Strong collaborator with focus on team synergy and achieving measurable results. Known for adaptability and dependability in dynamic healthcare environments. Skilled in regulatory standards, claims review, and quality assurance.
In charge of leading and scheduling 60 employees
Managed departmental operations ensuring full compliance with state, federal, and CMS regulations. Increased patient satisfaction top box scores from 66% Q2 2023 – 82% Q4 2024
Participated in TJC tri-annual survey and Primary Stroke Center Audit as a chart auditor. Conducted weekly internal audits of RN and PCT clinical charting to ensure compliance with regulatory standards focusing on HAC reduction such as HAPI’s, C.Diff, CAUTI and CLABSI’s
Conducted yearly PDCA lean projects to improve quality, efficiency, and productivity of the unit. Trained 60+ clinical staff members, including physicians and ancillary staff members such as PT and OT, on best practices for documentation within CMS guidelines
Participated in quarterly IPUP and SPUP surveys and then created and implemented action plans based on the results. Audited weekly findings in collaboration with Director of Quality, reducing HAPI’s from 11 total in 2023 to 1 per quarter with an overall of 0. Improving patient care and satisfaction as well as reducing financial impact to hospital by implementing HAC Reductions program
Charge Nurse on 30 bed unit
Gained management skills by completing 4-hour admin days.
Began working on PI project to cluster medication administration times by partnering with pharmacy, for patient and nurse satisfaction.
Received training to take a wide variety of patients from swing bed to ICU. Skilled at utilizing hemodynamic monitoring, mechanical ventilation, medication administration, and diagnostic tests to provide excellent patient care.
Served as Team Leader Nurse in charge of managing 12 nurses in a 24 bed ICU.
Specialized Skills:
2022 Team Daisy Award Recipient for our team’s resilience and dedication to each other as well as our patients and their family members during the COVID-19 pandemic.
Assessed learning needs of staff members, maintaining clinical competencies
Provided on-boarding training and education for new grad nurses
Assessed new grad competencies and progress
Assisted nurse manager with all hiring events and interview
Provided real-time education as well as developing QR code system with educational podcasts in response to our units end of year learning needs assessment
Discovered educational gap with IV insertion in new graduate nurses and developed an IV class that, over the course of 4 weeks, gave each new grad one-on-one time with an experienced nurse skilled at peripheral IV placement. Resulting in a reduction of central lines in the ICU by 30%.
One of fourteen Founding Specialists at UTMCK’s adult ECMO Program
Monitored blood gasses, chemistries, anticoagulation, and hematological changes and made real-time adjustments as needed in collaboration with physician orders.
Specialized skills:
Skilled at utilizing hemodynamic monitoring, mechanical ventilation, medication administration, and diagnostic tests to provide excellent patient care.
Served as Team Leader Nurse in charge of managing 12 nurses in a 24 bed ICU
Specialized Skills:
2022 Team Daisy Award Recipient for our team’s resilience and dedication to each other as well as our patients and their family members during the COVID-19 pandemic.