Sarah Corbin
Shepherd,TX
Summary
Works well in high-pressure moments to serve diverse needs, capture documentation and guide first responders. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Pulmonary Critical Care & Sleep Associates
The Woodlands, TX
10.2023 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Assisted with special projects assigned by management when required.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Updated and recorded customer or client information to maintain accounts.
911 Dispatcher
Allegiance Mobile Health
Livingston, Texas
09.2021 - 10.2023
- Provided pre-arrival instructions to callers in life threatening situations.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Coordinated activities between multiple agencies during emergency situations.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Assistant Manager
Dollar General
Cleveland, Texas
05.2018 - 10.2021
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Produced thorough, accurate and timely reports of project activities.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Shepherd High School
Shepherd, TX05-2016
Skills
- Typing Speed
- Technical Support
- Scheduling
- Data Entry
- Basic accounting
- Organization skills
- Multitasking and prioritization
- Meeting Preparation
- Time Management
- Spreadsheet tracking
- Meticulous and organized
- Strategic Planning
- Positive and professional
- Multi-line telephone skills
- Document Management
- Professional Demeanor
- Customer Service
- Decision-Making
- Task Prioritization
- Billing and Invoicing
Timeline
Receptionist
Pulmonary Critical Care & Sleep Associates
10.2023 - Current
911 Dispatcher
Allegiance Mobile Health
09.2021 - 10.2023
Assistant Manager
Dollar General
05.2018 - 10.2021
High School Diploma -
Shepherd High School
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