Food and Beverages Server
Give Kids The World Village
Kissimmee
02.2025 - 06.2025
- Served food, beverages, cleaning services
- Provided exceptional customer service to families visiting the resort.
- Assisted in setting up dining areas for events and meals.
- Maintained cleanliness of tables and dining spaces throughout service.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled guest inquiries and resolved concerns promptly and professionally.
- Offered menu recommendations to enhance guest dining experiences.
- Supported team members during peak service hours to manage workflow efficiently.
- Participated in training sessions to learn food safety practices.
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Followed proper sanitation standards when handling food and beverage items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other servers as needed during peak periods or when short-staffed.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Checked back with guests to ensure satisfaction with their meals.
- Greeted guests and provided menus.
- Prepared bills and processed credit card payments at the end of each shift.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Suggested food and beverage items to customers based on their preferences.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Served meals in a timely manner according to established guidelines.
- Stocked server areas with supplies before, during and after shifts.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded to ad hoc cleaning duties at end of shift.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set up tables in between patrons to reduce wait times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
