Sarah Coy
Newton,IA
Summary
Patient-oriented, compassionate Nurse with a extensive history in direct patient care, leadership, and healthcare administration. Highly accomplished in precepting and educating healthcare teams to enhance patient care standards. Skilled in administering quality care to patients. Demonstrated leadership abilities that guide teams towards excellence in producing positive patient outcomes.
Overview
11
11
years of professional experience
Work History
Director of Nursing
Cassia Regional Hospital
Newton, IA
07.2018 - 01.2023
- Developed and implemented nursing policies and procedures to ensure quality patient care.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Communicated with patients with compassion while keeping medical information private.
Assistant Director of Nursing
Wesleylife
Newton, IA
05.2013 - 07.2018
- Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
- Coordinated the planning, implementation, evaluation, and documentation of nursing care plans.
- Ensured proper orientation of new hires as well as ongoing training for existing staff members.
- Evaluated new technologies and equipment used in the Nursing Department.
- Investigated incidents reported by staff members or patients and families.
- Implemented infection control measures according to established protocols.
- Developed and implemented strategies to promote patient safety and quality care outcomes.
- Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
- Provided leadership support during times of crisis or emergency situations.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
Clinical Resource Specialist RN
Wesleylife/Wellspire
Johnston , IA
02.2023 - 07.2024
- Ensured compliance with infection control policies and procedures.
- Evaluated staff performance through observation of skills during direct patient care activities.
- Collaborated with interdisciplinary teams in identifying patient needs and developing individualized plans of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping and professional communication.
- Audited and completed charts, evaluations and medical forms.
- Liaised between patients and families by providing health information and addressing questions and concerns.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Reviewed charts for accuracy of documentation according to established guidelines.
- Provided education to staff on evidence-based practice standards in order to improve outcomes for patients.
- Actively participated in collaborative problem solving initiatives within the organization.
- Provided oversight for implementation of approved changes that impact nursing services delivery.
- Ensured compliance with applicable laws, regulations, standards and policies governing health services delivery in the state.
- Drafted policy statements related to nursing practices based on current evidence-based standards.
- Facilitated collaboration between departments within the organization as well as external organizations such as insurance companies or government agencies.
- Coordinated with physicians and other healthcare providers to ensure quality patient care.
Education
Associate of Science - Nursing-RN
Purdue Global University
Des Moines05-2019
Associate of Science - Nursing-LPN
DMACC
Boone, IA05-1994
Skills
- Direct Patient Care
- Issue Resolution
- Multidisciplinary team collaboration
- Policies Compliance Enforcement
- HIPAA Regulations
- Multidisciplinary Collaboration
- Clinical Resources Management
- Recruiting and Hiring
- Relationship Building
- Nurse Education and Training
- Quality Assurance
- Process Improvement
- Long-Term Care
- Patient Education
- Strong Work Ethic
References
References available upon request.
Timeline
Clinical Resource Specialist RN
Wesleylife/Wellspire
02.2023 - 07.2024
Director of Nursing
Cassia Regional Hospital
07.2018 - 01.2023
Assistant Director of Nursing
Wesleylife
05.2013 - 07.2018
Associate of Science - Nursing-RN
Purdue Global University
Associate of Science - Nursing-LPN
DMACC
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