Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sarah Coyle

Sarah Coyle

Circleville

Summary

Experienced professional in front office operations with a proven ability to efficiently manage high-volume environments. Recognized for exceptional communication, organizational prowess, and meticulous attention to detail. Collaborative team player dedicated to achieving results and seamlessly adapting to evolving requirements. Proficient in scheduling, customer service, and administrative support to ensure smooth daily operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Receptionist

Highlife Recovery
09.2023 - Current
  • I work as the front desk receptionist. I answer calls and check clients in for their appointments. I take payments, vitals and do urine drug screens. As someone that has family who battles addiction. I love being able to help others that battle addiction.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Waitress

Mum Mum Hibachi
05.2023 - 09.2023

I was responsible for bagging orders, prepping food and drinks as well as taking payments.

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Receptionist

H&R Block
12.2022 - 04.2023
  • I answer phone calls, file paperwork and work on the computer.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Beauty Advisor

Sally Beauty
08.2021 - 03.2022
  • I was a beauty advisor at Sally's. In the amount of time that I was there, I was able to learn so much about hair and beauty products.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Customer Service

Starbucks
08.2020 - 02.2021
  • I was a cashier and barista. I loved working at Starbucks it was an amazing experience.
  • Streamlined order processing for faster customer service and increased sales.
  • Collaborated with team members to ensure seamless customer service experiences.

Tax Preparer

Jackson Hewitt
11.2018 - 04.2019
  • I prepared taxes for people. I did everything on a computer so I have computer skills.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.

Cashier/Customer Service

Duchess Shoppes
08.2016 - 06.2017
  • My position at the gas station was a cashier. I was responsible for ringing customers out and stocking things around the store.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Cashier

Save a Lot
01.2015 - 10.2015


  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor's degree - Human Resource Management

Franklin University
Columbus, OH
07-2027

High school diploma - STNA, phlebotomy

Glenwood High School
New Boston, OH
05-2012

Skills

  • Food Preparation
  • Typing
  • Senior Care
  • Home Care
  • Caregiving
  • Barista Experience
  • Medical Records
  • Customer service
  • Human Resources
  • Phlebotomy
  • Vital Signs
  • Documentation review
  • Certified Phlebotomists (Less than 1 year)
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Documentation and reporting

Certification

CPR Certification

Timeline

Receptionist

Highlife Recovery
09.2023 - Current

Waitress

Mum Mum Hibachi
05.2023 - 09.2023

Receptionist

H&R Block
12.2022 - 04.2023

Beauty Advisor

Sally Beauty
08.2021 - 03.2022

Customer Service

Starbucks
08.2020 - 02.2021

Tax Preparer

Jackson Hewitt
11.2018 - 04.2019

Cashier/Customer Service

Duchess Shoppes
08.2016 - 06.2017

Cashier

Save a Lot
01.2015 - 10.2015

Bachelor's degree - Human Resource Management

Franklin University

High school diploma - STNA, phlebotomy

Glenwood High School