Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Craig

Gardner

Summary

Experienced Front Office Supervisor and Project Administrator with a proven track record in effectively managing customer and vendor interactions, overseeing accounting and invoicing processes, and meticulously reviewing critical contracts and reports. Adept at promptly addressing inquiries and providing exceptional customer service. Known for a pleasant demeanor, always ready to take on any responsibility that comes my way. Exceptional verbal communication, writing, and time management skills enable efficient handling of multiple tasks. Strong conflict resolution abilities further enhance customer service expertise. Seeking a full-time position that offers professional challenges to utilize interpersonal skills, excellent time management, and problem-solving capabilities.

Overview

14
14
years of professional experience

Work History

Project Administrator

DH Pace Corporate
02.2022 - Current
  • Organized critical documentation for easy access and retrieval, increasing team productivity.
  • Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
  • Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
  • Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
  • Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.

Office Manager

Go Chicken Go, Inc.
05.2011 - Current

Office Management skills

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Arranged office conferences for company employees and guests.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels including all apparel items and office supplies.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted in maintaining staff directory and company policies for human resources department.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Assisted with on-boarding process of new hires and coached new hires on company processes while managing employees to achieve maximum production.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Maintained payroll information by calculating, collecting, and entering data.

Restaurant Management skills

  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Supervised all areas of restaurant to keep it clean and well-maintained.

Education

High School Diploma -

Olathe East Sr High School
Olathe, KS

Associate of Arts -

Johnson County Community College
Overland Park, KS
05.2016

Skills

  • Team Building
  • Friendly and Relateable
  • Report Preparation and Analysis
  • Motivational Leadership
  • Verbal and Written Communication
  • Adaptable and Resilient
  • Customer Service Management
  • Methodical and Organized
  • Honesty and Integrity
  • Database Maintenance
  • Inventory Oversight
  • Microsoft Office Experience
  • Billing and Accounting Experience

Timeline

Project Administrator

DH Pace Corporate
02.2022 - Current

Office Manager

Go Chicken Go, Inc.
05.2011 - Current

High School Diploma -

Olathe East Sr High School

Associate of Arts -

Johnson County Community College
Sarah Craig