Sarah Craver
Rochester,NY
Summary
Accomplished professional with a proven track record at Strong Memorial Hospital, enhancing patient safety and care. Excelled in fast-paced environments, demonstrating exceptional communication skills and the ability to work under pressure. Achieved significant improvements in patient satisfaction and safety protocols. Skilled in patient monitoring and fostering team collaboration. Patient-oriented Nurse with 1 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
22
22
years of professional experience
Work History
Registered Nurse
Strong Memorial Hospital, University Of Rochester
Rochester
09.2023 - Current
- Assisted in the education and mentorship of nursing students , contributing to a positive work environment and high-quality patient care.
- Improved patient outcomes by developing and implementing tailored nursing care plans for individuals with psychiatric disorders.
- Enhanced treatment efficacy by collaborating with interdisciplinary teams to provide comprehensive mental health care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Nursing Capstone
Strong Memorial Hospital, University Of Rochester
Rochester, NY
01.2023 - 01.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Payroll Specialist
Paychex Inc
Rochester, NY
05.2021 - Current
- Resolved payroll discrepancies quickly and successfully.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Drafted, finalized and submitted paperwork to complete sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Retail Sales Specialist
Verizon Wireless
Rochester, NY
11.2010 - 05.2020
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
Manager
Express Fashion
Rochester, NY
10.2004 - 10.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Sales Associate
Express Fashion
Rochester, NY
06.2002 - 10.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Applied Science - Nursing
Finger Lakes Community College
Canandaigua, NY05.2023
Bachelor of Arts - Art
SUNY Buffalo State
Buffalo, NY12.2009
Skills
- Communication
- Patient Care and Monitoring
- Patient Safety
- Ability to work under pressure
Timeline
Registered Nurse
Strong Memorial Hospital, University Of Rochester
09.2023 - Current
Nursing Capstone
Strong Memorial Hospital, University Of Rochester
01.2023 - 01.2023
Payroll Specialist
Paychex Inc
05.2021 - Current
Retail Sales Specialist
Verizon Wireless
11.2010 - 05.2020
Manager
Express Fashion
10.2004 - 10.2005
Sales Associate
Express Fashion
06.2002 - 10.2004
Associate of Applied Science - Nursing
Finger Lakes Community College
Bachelor of Arts - Art
SUNY Buffalo State