Sarah Cronk
West Palm Beach,FL
Summary
Versatile and results-driven professional with a proven track record at Safe Harbor Marinas, excelling in team supervision, facilities maintenance, and conflict resolution. Demonstrated ability to enhance operational efficiency and foster collaborative environments. Skilled in task delegation and professional communication, adept at navigating complex challenges with adaptability and critical thinking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security/ Maintenance Supervisor
Safe Harbor Marinas
08.2021 - Current
- Trained junior team members in customer service strategies and property policies.
- Assisted guests with arranging transportation services
- Implemented a proactive approach to problem-solving for swift resolution of guest issues and complaints.
- Managed front gate operations, ensuring smooth communication between departments and seamless guest experiences.
- Coordinated with maintenance team for prompt repairs in facilities and yard, maintaining a well-kept environment.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Supported team members by offering constructive feedback and coaching as needed.
- Fostered a positive workplace culture, encouraging open communication and collaboration among maintenance team members.
- Maintained accurate records of completed jobs, allowing for improved analysis of equipment performance trends over time.
- Coordinated with external contractors as necessary, overseeing their work quality while adhering to budgetary guidelines set forth by the organization.
- Improved workflow efficiency by effectively prioritizing and assigning maintenance tasks to appropriate personnel.
- Received new orders, prepared documentation, and assigned personnel.
- Tracked and monitored vehicle performance and maintenance.
Housekeeper
Limitless Cleaning
05.2021 - 08.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Collaborated with other housekeeping staff members to complete larger projects efficiently as a team.
Behavioral Health Technician
Desert Rose Recovery
06.2020 - 05.2021
- Facilitated on-site activities, support groups, and outings for clients.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Performed client medication distribution.
- Conducted client rounds to check on residents.
- Organized recreational activities to assist in patient recovery.
- Prepared and submitted daily activity reports to management.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Taught clients how to complete basic household chores and prepare food.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Produce Clerk
Publix
02.2019 - 08.2020
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma -
Oneida High School
Oneida, NY06.2013
Skills
- Team Supervision and Work Deligation
- Facilities Maintenance and Recordkeeping
- Vendor Relationship Management
- Supply Coordination and Material Requisition
- Welding Techniques
- Resource Allocation
- Work assignment delegation
- Attention to Detail
- Dependable and Consistent
- OSHA and Safety Compliance
- Professional Communication
- Adaptability and Flexibility
- Analytical and Critical Thinking
- Conflict Resolution
Certification
- OSHA Certified
- CPR/AED Certification
- Transportation Security Identification Credential, TSA/ USCG 2021
Timeline
Security/ Maintenance Supervisor
Safe Harbor Marinas
08.2021 - Current
Housekeeper
Limitless Cleaning
05.2021 - 08.2021
Behavioral Health Technician
Desert Rose Recovery
06.2020 - 05.2021
Produce Clerk
Publix
02.2019 - 08.2020
- OSHA Certified
- CPR/AED Certification
- Transportation Security Identification Credential, TSA/ USCG 2021
High School Diploma -
Oneida High School
Similar Profiles
Nolen TimberlakeNolen Timberlake
Dock Hand at Safe Harbor MarinasDock Hand at Safe Harbor Marinas
Adam LaValleeAdam LaVallee
Service Manager at Safe Harbor MarinasService Manager at Safe Harbor Marinas
Emma GroverEmma Grover
Marina Dock Hand at Safe Harbor MarinasMarina Dock Hand at Safe Harbor Marinas