Sarah Crosbie
Summary
Dynamic retail and equestrian management professional with proven track record in team leadership, operational efficiency, and exceptional customer service.
Expertise in team development, inventory control, and logistical coordination, ensuring optimal operations.
Committed to enhancing the customer service experience.
Overview
18
18
years of professional experience
Work History
Equestrian farm management
Hill and Dale Farm
Branchburg Township, NJ
12.2023 - 08.2026
- Sole manager of daily care routines for elite show horses, ensuring their health and well-being.
- Assisted in training horses for various disciplines, focusing on skill development.
- Coordinated feeding schedules, maintaining proper nutrition and dietary needs.
- Collaborated with veterinarians and farriers for health checks and treatment plans.
- Managed administrative tasks including scheduling appointments, maintaining records, and invoicing clients to ensure smooth operations.
- Coordinated nationwide transport of equine athletes, ensuring compliance with safety standards and logistical efficiency.
Retail Store Supervisor
Dover Saddlery
Branchburg Township, New Jersey
09.2012 - 12.2023
- Supervised daily store operations and ensured compliance with company policies.
- Trained and developed team members on prestigious level customer service best practices.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Managed inventory control processes to maintain optimal stock levels.
- Implemented loss prevention strategies to minimize shrinkage risk.
- Coordinated visual merchandising efforts to enhance product presentation.
- Conducted performance evaluations and provided constructive feedback to staff.
- Set up new full store and staff operations from the ground up across the country.
Nanny and family management
Nanny and personal assistant
Tewksbury, NJ
08.2008 - 09.2012
- Provided attentive care for children, ensuring safety and well-being throughout the day.
- Managed and executed personal assistant tasks to enhance family efficiency.
- Managed schedules for activities, appointments, and playdates seamlessly.
Education
Voorhees High School
Glen Gardner, NJSome College (No Degree) - Nursing
Raritan Valley Community College
Somerville, NJSkills
- Full scale retail team management
- Precise focus on company success and logistics
- Exceptional customer service skills
- Large scale truck and trailer skills
- Strong focus on organization and efficiency
Timeline
Equestrian farm management
Hill and Dale Farm
12.2023 - 08.2026
Retail Store Supervisor
Dover Saddlery
09.2012 - 12.2023
Nanny and family management
Nanny and personal assistant
08.2008 - 09.2012
Voorhees High School
Some College (No Degree) - Nursing
Raritan Valley Community College