Summary
Overview
Work History
Education
Skills
Timeline

Sarah Curtis

Great Falls,MT

Summary

Dynamic customer service professional with proven success at Butler Market, excelling in customer satisfaction and complaint resolution. Demonstrated patience and composure in high-pressure situations, enhancing loyalty through empathetic interactions. Skilled in detailed cash transactions and cash management, consistently ensuring accurate and efficient service.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Butler Market
01.2022 - 01.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Met customer service goals and exceeded customer expectations.

Education

GED -

Skyline School, Great Falls, MT
06-1999

Skills

  • Customer service
  • Customer satisfaction
  • Dependable Performance
  • Patience and composure
  • Detailed Cash Transactions
  • Customer complaint resolution

Timeline

Customer Service Cashier - Butler Market
01.2022 - 01.2024
Skyline School - GED,
Sarah Curtis