Summary
Work History
Education
Skills
Timeline
Generic
Sarah Czarnik

Sarah Czarnik

3941 Boeing Dr, Saginaw,MI

Summary

A resourceful, systematic and hard-working professional with a practical hands-on approach, who always perseveres to achieve the best results. Always attend to customer issues and alleviate said issues to the best of my ability . Excellent negotiation and problem-solving skills and swiftly identifies the root of any problem and develops an effective and well documented solution. Proven ability to manage and complete projects to the highest standard, with a meticulous attention to detail and within agreed deadlines.

Work History

Waitstaff

Scoops Ice Cream
05.2008 - 07.2010
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Utilized proper portion control to determine customers receive correct portion size.
  • Collaborated with management to develop marketing and promotional activities.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Completed milkshakes and ice cream desserts for customers.

Waitstaff/Buser

Grandma’s Recipes
Flint, MI
01.2011 - 04.2013
  • Prepared dining areas before guest are seated
  • Decorate tables with napkins and linens
  • Place tableware and condiment on the tables
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Certified Nursing Assistant

Maplewood Manor Nursing Home
01.2013 - 05.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Office Assistant

Mott Community College
06.2015 - 12.2016
  • Campus aid, Assists students with issues, making copies, doing community projects and many other tasks on computers.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Collaborated with various departments to complete assigned tasks.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.

Waitress

Temple Dinning Room
04.2017 - 02.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Janitorial Cleaner

Look-in Glass
Clarkston, MI
09.2019 - 02.2020
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Education

Certified Nursing Assistant -

CHARLES STEWART MOTT COMMUNITY COLLEGE
Flint, MI

Sarah Masters - Vet Assistant

Grand Blanc Community Education
Grand Blanc, MI
01.2013

Skills

  • Performance Improvement
  • Server Improvements
  • Order Accuracy
  • Regulatory Compliance
  • Guest Satisfaction
  • Cool Under Pressure
  • Warm and Friendly
  • Emotionally intelligent
  • Adaptability

Timeline

Janitorial Cleaner

Look-in Glass
09.2019 - 02.2020

Waitress

Temple Dinning Room
04.2017 - 02.2018

Office Assistant

Mott Community College
06.2015 - 12.2016

Certified Nursing Assistant

Maplewood Manor Nursing Home
01.2013 - 05.2015

Waitstaff/Buser

Grandma’s Recipes
01.2011 - 04.2013

Waitstaff

Scoops Ice Cream
05.2008 - 07.2010

Certified Nursing Assistant -

CHARLES STEWART MOTT COMMUNITY COLLEGE

Sarah Masters - Vet Assistant

Grand Blanc Community Education

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Sarah Czarnik