Dedicated mental health professional with over 5 years of experience working with high-risk youth impacted by trauma, behavioral/mental health disorders, and substance use. Proven leader in coordinating individualized services, crisis intervention, and staff training within community-based care settings. Skilled in engaging hard-to-reach populations, implementing trauma-informed practices, and collaborating with multidisciplinary teams to support recovery, resilience, and long-term stability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Coordinator
Youth Advocate Programs, Inc.
09.2021 - 02.2025
Coordinate and oversee mental health services for high-risk youth and families, many impacted by trauma, substance use, and systemic involvement.
Supervise and train direct care staff to deliver trauma-informed, culturally responsive, and recovery-oriented support.
Design and implement individualized service plans focused on stabilization, relapse prevention, and engagement in positive community activities.
Facilitate crisis intervention and de-escalation using MANDT and harm-reduction strategies.
Partner with juvenile justice, DHR, mental health providers, and schools to ensure continuity of care.
Track outcomes and prepare program evaluations for quality improvement and compliance.
Increased program retention by incorporating motivational interviewing techniques and strength-based approaches.
Coordinated program activities and schedules for effective service delivery.
Preparation and processing weekly payroll.
Generation of accurate monthly invoices for Referring Authorities.
Compilation of comprehensive annual reports in compliance with Department of Youth Services standards.
Demonstrated ability to manage sensitive financial data with precision, ensure timely submissions, and maintain clear documentation for audits and reporting.
Advocate
Youth Advocate Programs, Inc.
05.2019 - 09.2021
Provided 1:1 mentorship and behavioral support to high-risk youth with co-occurring mental health and substance use issues.
Supported youth in identifying personal goals, managing triggers, and accessing treatment and resources.
Participated in multidisciplinary meetings to align services with client needs and court requirements.
Maintained accurate documentation, progress notes, and service logs in compliance with HIPAA.
Education
Bachelor of Science - Criminal Justice
University of North Alabama
Florence, AL
05-2016
Skills
High-Risk Youth Support & Substance Use Intervention
Successfully coordinated services for over 10 youth annually, ensuring individualized service plans (ISPs) were implemented in alignment with YAP’s mission to keep youth safely in their homes and communities.
Streamlined staff scheduling and case assignments, improving response time to referrals and increasing service delivery efficiency.
Led a multidisciplinary team of advocates and support staff, fostering a collaborative environment that resulted in improvement in client engagement and retention.
Developed and monitored program budgets and billing, ensuring accurate invoicing and compliance with Department of Youth Services (DYS) and other funding agency requirements.
Increased annual grant income each grant cycle by effectively aligning program outcomes with funder priorities and submitting compelling, data-driven reports.
Enhanced community partnerships by initiating collaborations with schools, juvenile justice representatives, and mental health providers, expanding support networks for at-risk youth.
Maintained program compliance during audits through diligent documentation, training, and quality assurance oversight.
Played a key role in staff recruitment, onboarding, and training.
Launched a staff development initiative that improved adherence to trauma-informed practices and increased overall program satisfaction scores among youth and families.
Certification
Motivational Interviewing
Influence of Trauma on Substance Use
MANDT Training - Behavioral De-escalation & Safety
Part-Time Advocate, Student Intern at Youth Advocate Programs Inc. of Monroe County, Rochester NYPart-Time Advocate, Student Intern at Youth Advocate Programs Inc. of Monroe County, Rochester NY