I have over 9 years of clerical experience.
My job duties included: Sales; I was eager to get new customers for the business, which included: calling, emailing, searching the web, doing research and not giving up. Quoting; the quoting system is through excel, I had to be competitive on pricing and quick, to get the business. Order entry; when I received the order, I would write it up, set up the customer in quickbooks and finally enter the order into quickbooks. Invoicing/Billing; once the order was complete, I would calculate the bill, send the invoice via email and mail. I would also index the jobs to see what we profited. Answering the phone; great customer service was key to keeping the customers happy. Filing and organizing was a very important part too.