Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Davis

Plymouth,MN

Summary

Adept at enhancing customer satisfaction and streamlining service workflows, I leveraged my exceptional customer service and multitasking abilities at O'briens Public House to manage high-volume dining efficiently. My expertise in hospitality service and POS systems significantly improved order accuracy and guest engagement, contributing to a notable increase in regular clientele. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Staffmember with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

11
11
years of professional experience

Work History

Server

O'briens Public House
06.2020 - 12.2023
  • Trained in new waitresses.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Hostess, Server, Deli Customer Service

Crossroads Delicatessen
01.2013 - 01.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Server

Lone Spur Grille And Bar
02.2014 - 09.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Hopkins High School
Hopkins, MN

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • High-volume dining
  • Food safety understanding
  • Order Accuracy

Languages

American english sign language
Native or Bilingual

Timeline

Server

O'briens Public House
06.2020 - 12.2023

Server

Lone Spur Grille And Bar
02.2014 - 09.2016

Hostess, Server, Deli Customer Service

Crossroads Delicatessen
01.2013 - 01.2020

High School Diploma -

Hopkins High School

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Sarah Davis