Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stability Associate
Resilience Government Services
10.2023 - Current
Assist with monitoring and coordinating multiple stability studies (including retain studies) of various biologic products
Receive log, store, and track samples submitted to sample control, stability, and retain studies into the Laboratory Information Management System, including stability pulls
Collaborate on Standard Operating Procedures (SOPs), stability protocols, reports, trending, tracking, and non-conformance and change control documentation and electronic records
Perform routine inventory of storage chambers and assist in monitoring the temperature and humidity of storage chambers
Analyzed customer data to identify trends and anticipate customer needs.
Stability Coordinator
ThermoFisher Scientific
09.2020 - 09.2023
Collaborate on Standard Operating Procedures (SOPs), stability protocols, reports, trending, tracking, and non-conformance and change control documentation and electronic records
Perform routine inventory of storage chambers and assist in monitoring the temperature and humidity of storage chambers
Assist with monitoring and coordinating multiple stability studies of various gene therapy products
Receive log, store, and track samples submitted to sample control, stability, and retain studies into the Laboratory Information Management System, including stability pulls.
Lead client-facing meetings
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Laboratory Technician
RTI Surgical
12.2019 - 03.2020
Perform daily activities in accordance with applicable Standard Operating Procedures (SOPs) and Work Instructions (WIs)
Wash, disinfect, wrap, and sterilize equipment using a chemical treatment and/or Autoclave technology
Prepare appropriate cleaning applications (such as germicides) and properly dispose of hazardous material
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Fiscal / Executive Assistant
GeneAidYX
03.2019 - 12.2019
Report to CEO and Medical Director and perform executive assistant duties as necessary
Maintain balance sheet for supply expenses and orders and perform weekly supply orders
Scan, enter, and archive patient demographic information and dried bloodspot (DBS) cards
Process serum/plasma samples received
Data entry and verification
Coordinating shipments, orders, and directing phone calls
Verification of and obtain missing physician office information
Handled confidential and sensitive information with discretion and tact.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Assistant Manager
Cricket Wireless
08.2017 - 03.2019
Business to Business marketing, assist with planograms
Coaching and training of new and current employees
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Arts - BIOLOGY
UNIVERSITY OF FLORIDA
GAINESVILLE, FL
12-2026
Associate of Arts - GENERAL STUDIES
FLORIDA GATEWAY COLLEGE
LAKE CITY, FL
06.2016
Skills
Problem Solving
Fiscal Assistance
Customer service
Technical Writing
Time management
Attention to detail
Leadership qualities
Workplace safety
Decision-making
Courteous and professional
Oral communication
Work Planning and Prioritization
Management support
Multiple priorities management
Preparing reports
Certification
Certified Administrative Assistant, 12/16/24
Pediatric and Adult CPR / AED, 06/17/24
Leadership Experience
Volunteered to become interim manager to a store until one was identified. Promoted to Assistant Manager.
Subject Matter Expert on Stability at ThermoFisher Scientific.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Held first-point-of-contact for all internal and external communications with executive-level officers.
Training - Responsible for training all new employees to ensure continued quality of customer service.
Head of Compliance & Quality Management Systems at Resilience Government ServicesHead of Compliance & Quality Management Systems at Resilience Government Services
Office Specialist 3-Team Lead for RDCC at GALT FOUNDATION-OREGON DEPARTMENT OF HUMAN SERVICES-OFFICE OF RESILIENCE & EMERGENCY MANAGEMENTOffice Specialist 3-Team Lead for RDCC at GALT FOUNDATION-OREGON DEPARTMENT OF HUMAN SERVICES-OFFICE OF RESILIENCE & EMERGENCY MANAGEMENT